BCC Lochness Cottages

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The place could have been beautiful but unfortunately it was clear that it had not had a deep clean in some time. There was no washing machine as advertised, the garden furniture was broken, the back door ramp railings were wobbly, a dining chair was ready to collapse. The kitchen was greasy and dirty and the pots in the cupboard were dirty. The baking trays were rusty and coated in grease so we were unable to cook a meal. The sofa arm was ripped. The bedding was so old it was bobbly. The dining table was sticky. There were dead flys on the living room window sill. The jacuzzi did not work. The whole place smelt of damp dog and we have had to open all of the windows to air it. When we opened the fridge the smell was so bad we did not feel comfortable placing our food in there. The main four poster bed was so uncomfortable , we could feel the springs. The tv didn’t receive a signal. This place has so much potential and it wouldn’t take much to make it exceptional. Such a disappointment.

We loved the location and the cottage was clean. However, I was there for 5 days, and was informed at the last minute that their wasn't laundry machines available, no wifi and the heater in the cottage was broken and only a few towels.

They promised a washer/dryer and they wasn't. It was a little cold when we arrived. It wasn't very clean, a towel was behind the door on the floor.

It was cold, drawers were dirty. There was fungus on curtains.

Loved the cottage, clean, remote, well equipped (towels provided too which was not expected) and perfect for our short break. Improvements: mattress on the double bed definitely needs replacing, could only pick up channel 5 on tv but not a big problem, didn’t need the tv!

Road Access is little slippery and signage is also limited

Property wasn’t very clean, unfortunately. Comfortable stay, otherwise. Check-in instructions were fine, but zero response from property when attempting to ask questions, so communication was both good, and not.

The accommodations were not comfortable at all. The pillows, mattress, and bedding were old and incredibly uncomfortable. The heat was not on, the bathroom was disgusting and even though it was mentioned several times in the listing, there was no Wi-Fi. When I started to bring to concerns with the owner he stopped responding to me. We left after an hour or two as there was no way we could spend the night in a place life that for the prices we were paying.

Loved the cottage Red Deer. We have stayed in the one bedroom before Brochure. Settee was a bit uncomfortable. No hairdryer although listed as having one, so had to go and buy a travel hairdryer. Disappointed that there wasn’t any hand soap provided in the bathroom Apart from that we would come back as it is very spacious.

Property located in a nice environment. But, according to previous comments, there are issues not working since a long time: the quality of the matresses and dishwasher. On the other hand, we were downgraded the first night to a very simple hostel and we did not get a partial refund, and we did not receive polite apologies, but very rough answers. Sincerely, we do not recommend this property.