Hotel Matilde - Lifestyle Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Lovely helpful staff and modern clean rooms. Great location if you want to stay in the centre.

Awesome boutique hotel in the heart of Florence. The staff were amazingly helpful and friendly. The hotel was beautifully maintained and the 24 hour coffee/water bar on the 5th floor was indispensable over our 3 night/4 day stay. We will stay here again during on our next visit for sure.

Very stylish and clean hotel in a convenient location Highly recommend.

Very nice and modern hotel in a great location. The staff were all friendly and helpful, the hotel was quite and very clean. The breakfast options were good, and the room was excellent with a comfortable bed and amazing shower!

The rooms were large and well air conditioned. The staff was lovely and friendly and went out of their way to be helpful. I would highly recommend . Judy and Steve California July 2026

Hotel centric but surrounded by a lot of remodelations. It is on the 2nd floor. Need to enter a building and use an elevator with coins!! No one would help in with any of our suitcases. Indications to get there to avoid the remodelation street was not provided from the hotel neither an apology from the hotel. We had to carry all our suitcases through a dirty under construction cobbled street for more than 15mins and when i went to ask for help, no staff member would assist. You could hear the noise from the street construction since the early morning in the room which woke us up super early. Also there was a construction on the 1st floor of the building entry and all our belongings were full of dust. Additionally to all that they refused to keep our suitcases in the storage while we travel to Capri and go back for 1 more night in the same hotel. So we had to change from hotel 1 night before the check out day without refund for that night. Staff didn’t care and did not even try to find a solution. Totally disappointed and frustrated about this horrible experience. I will totally never go back or recommend.

The property was centrally located, steps away from good restaurants and shops. Conveniently located to bus and train terminals.

Outstanding. The location and transport links are incredibly convenient, and the room is excellent—featuring very comfortable beds and a sparkling clean, well-appointed bathroom. While the espresso is great, the breakfast selection could use a bit more variety. The staff is truly helpful and accommodating.

Great location. Helpful staff.

Clean hotel