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2 adults, 1 room

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Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall(Jalan Puncak Indah Lontar No. 2)See map

S$ 106.31per night

This is the cheapest price in 30 days, based on the rates on 25 Oct

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Restaurant
Free WiFi
Golf
24-hour front desk
Luggage storage
4.7/5Fantastic 235 reviews
Reviews summary
Direct mall access, extensive gourmet breakfast options, and exceptionally friendly staff. Clean, spacious rooms with comfortable beds, amazing views, and personalized guest service provided throughout stay.
Exploring the area
Tandes Station, 3.6km, About 7 mins from hotel by car
Juanda International Airport, 15.8km, About 18 mins from hotel by car
Pakuwon Mall, 200m, About 3 mins from hotel by foot
21
Junior Suite, 1 King Bed, Non Smoking
1 double bed or bigger

38.0 m虏

City view

13
Room, 1 King Bed, Non Smoking
1 double bed or bigger

31.0 m虏

City view

30
Room, 2 Twin Beds, Non Smoking
2 beds

31.0 m虏

City view

30
Room, 2 Twin Beds, Non Smoking
2 beds

25.0 m虏

City view

13
Room, 1 King Bed, Non Smoking
1 double bed or bigger

25.0 m虏

City view

13
Premium Suite, 1 King Bed, Non Smoking
1 double bed or bigger

64.0 m虏

City view

14
Family Room, 1 King Bed
1 double bed or bigger

38.0 m虏

City view

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Reviews

Read all reviews
4.7/5.0

Fantastic

235 reviews
Location
0.0
Services offered
4.8
Cleanliness
4.7
Atmosphere & facilities
4.7
Reviews summary
From real reviews, powered by AI
Overall impression
Direct mall access, extensive gourmet breakfast options, and exceptionally friendly staff. Clean, spacious rooms with comfortable beds, amazing views, and personalized guest service provided throughout stay.
Location
Direct access to Pakuwon Mall, restaurants, and shops. Convenient for business near the toll road with easy access to groceries and playgrounds in the city center.
Services offered
Friendly, attentive staff providing personalized service and concierge assistance. Frequent room upgrades, multilingual support, proactive communication, and quick, memorable guest assistance.
Cleanliness
Rooms consistently clean and well-maintained. Sparkling clean bathrooms and attentive housekeeping maintaining a modern, fresh, and comfortable feel throughout the property.
Atmosphere & facilities
Modern hotel featuring a kid-friendly pool, rooftop views, spacious rooms with large windows, nice gym, and a lavish breakfast buffet with live music and authentic dishes.
All
4.5+
3.0+
Loyd
Reviewed: 19 Jun 2026

5.0/5.0

Fantastic
Excellent
BEE HOON
Reviewed: 20 May 2026

5.0/5.0

Fantastic

Solo stay

Everything is up to standard. Breakfast is great. Will definitely come back again.
Paul
Reviewed: 12 May 2026

3.0/5.0

Good

Stayed with partner

Amazing staff, very clean. Next to shopping centre which was great. Downsides - restaurant had only one wine by the glass so we had to eat elsewhere and two pools, only one gets the sun in the morning but this was reserved for guests in the next hotel (Westin) and not allowed usage.
Denis
Reviewed: 25 Apr 2026

1.0/5.0

Below average

Stayed with family 路 For friends and family

I always travel with Four Points Sheraton and while I'm traveling in Indonesia I booked mostly Four Points... right from the start we had issues with AC it didn't go lower then 23C.. all the usb plugs were not working, technician said it would take one hour this is unacceptable! I requested an upgrade to a junior suite that I would pay they told me the hotel is full, duty manager called me and offered same room but another floor again AC issues .. breakfast buffet not fresh pastries stale 馃憥
Chao wen
Reviewed: 8 Apr 2026

5.0/5.0

Fantastic

Stayed with family 路 For friends and family

鎴块枔涔炬法鑰屼笖鍙堟柟渚匡紝鑰屼笖灏卞湪璩肩墿涓績瑁忥紝瓒呯礆鏂逛究銆傞／搴椾汉鍝′篃鏄緢鍙嬪杽锛佷綇鐨勫緢闁嬪績
Wei-Shen
Reviewed: 5 Apr 2026

5.0/5.0

Fantastic

Solo stay

Good
Matthew
Reviewed: 3 Apr 2026

5.0/5.0

Fantastic

For business

Breakfast incredible variety, welcoming professional staff, great location at shopping mall. Very good value indeed
Dina
Reviewed: 18 Mar 2026

5.0/5.0

Fantastic

Stayed with kids

Location is perfect for shopaholics! The breakfast menu is great and the staff are very friendly and helpful and welcoming. Definitely will come back again.
caroline
Reviewed: 16 Mar 2026

5.0/5.0

Fantastic

Stayed with partner

Great staffs, They go above and beyond their service, no exaggeration.
Kiem Kiat
Reviewed: 19 Feb 2026

5.0/5.0

Fantastic

Solo stay

Very friendly staff. Great breakfast

Overview

Four Points by Sheraton Surabaya, Pakuwon Indah

Rooms:310
Floors:17
Star rating:

With a stay at Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya, you'll be connected to the convention center, just steps from Pakuwon Mall and a 5-minute drive from Al-Akbar Mosque. This golf hotel is 5.3 mi (8.6 km) from Taman Bungkul and 7 mi (11.3 km) from Tunjungan Plaza.

Description

With a stay at Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya, you'll be connected to the convention center, just steps from Pakuwon Mall and a 5-minute drive from Al-Akbar Mosque. This golf hotel is 5.3 mi (8.6 km) from Taman Bungkul and 7 mi (11.3 km) from Tunjungan Plaza.

See all

Exploring the area

Transport

Tandes Station

Train stations
3.6km

Juanda International Airport

Airports
15.8km

Attractions

Pakuwon Mall

200m

favehotel Graha Agung Surabaya

800m

Papaya Fresh Gallery

1.2km

Imperial Hill, Pakuwon Indah

1.5km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Golf
24-hour front desk
Luggage storage
General
Free parking
Designated smoking area
Shop
Elevator
Accessibility
Housekeeping
Airport transportation(additional charge)
Valet parking (additional charge)
Garden
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Cleaning services
Laundry service
Reception services
Concierge
Health & fitness
Kids swimming pool
Outdoor Swimming pool
Accessibility
Accessible airport shuttle
Food & drink
Breakfast service (additional charge)
Activities
Shopping mall
Golf lessons
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 17 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Other fees

Fee for buffet breakfast: approximately IDR 154880 for adults and IDR 77440 for children

Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)

Valet parking fee: IDR 50000 per stay

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

Rollaway bed fee: IDR 605000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

See all policies

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