Cretan Dream Resort and Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room was super clean and the staff were always helpful and joyous. The location is great with a beach on the other side of the road and a short car trip to Old Town. Food was surprisingly good, we chose to eat there a couple of nights.

The stay at this hotel was G R E A T- staff was welcoming, great recommendations to local attractions- and the hotel had great views! We went as a family - 5 adults 2 kids had a great time would definitely go again!

Hotel staff were very kind and we appreciated all of the help they gave us when traveling into a new country.

Everybody were helpful and so sympathetic

Our second time dating at Cretan Dream and it won’t be the last as we plan on coming again in 2027. The amenities, atmosphere, and attention to detail are bar none to any accommodations we have experienced in Europe. Spyro and the front desk staff were incredible. Toula and her sweet husband anticipated our needs and made sure we were always “in the know” for meal service and events. Cretan Dream also provides several weekly experience nights including: tomahawk steaks, Cretan night with music and dancing, and a seafood feast. Bravo to Petro and his brother for an incredible establishment. Can’t wait until 2027!

Nice hotel. Nice rooms and pool area. Lovely Spa area but shame you have to book and pay for sauna. Normally are free but not a real issue. Gym looks good too but did not use. Very close to shops and restaurants. Staff were very helpful, polite and always at hand. The food in the restaurant and pool area and breakfast, also drinks were all tasty and well priced. Very lovely hotel and spa. would definately recommend and visit again

Very friendly staff, they take pride in what they do have help you feel comfortable and welcome which are especially important for solo travellers like myself.

Our stay at this beachfront resort was nothing short of incredible — easily the best resort experience we’ve ever had. From the moment we arrived, everything exceeded our expectations. The beachfront location is absolutely breathtaking, with stunning views, peaceful surroundings, and the perfect atmosphere to relax and unwind. What truly made this place unforgettable was the exceptional staff and customer service. Every single team member was warm, welcoming, attentive, and genuinely cared about making our stay perfect. The breakfast each morning was fresh, delicious, and beautifully prepared — easily one of the highlights of our trip. A very special thank you to the owner, who went completely above and beyond for us. Due to our flight arriving late, we were stressed and worried about transportation and meals, but the owner personally arranged everything for us — including our taxi, meals after arrival, and even helped organize trips during our stay. That level of care and hospitality is incredibly rare and made us feel truly valued and taken care of. This resort delivers not only luxury and beauty, but heart. We left feeling like family and cannot recommend this place highly enough. If you are looking for a flawless beachfront getaway with world-class hospitality, this is the place to stay. We will absolutely be returning!

We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience.

Poolside seating comfortable Clean decent sized pool Comfortable room Very clean