Haikou Marriott Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Good Check-in experience at the counter Very fast and helpful

Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.

入住体验非常棒，酒店特别豪华，阳台外的海景太美了

Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids) The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound. Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good. We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too. As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers

The property is on the beach. Very nice location. Design is magnificent! There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.

far away from everything, very inconvenience. have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better

We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best

We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.

Big room, tub facing the ocean. Nice experience!

great bathroom