Orchids Saigon Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Good stay at this hotel and good breakfast

Location wasn’t bad.

Great hotel, the staff was lovely and respectful.

Good location. 10 to 15 mins walk to nearby places of interest. Restaurants are also waiting walking distance. The room is big and clean.

Everything was Ok. An excellent stay.

Only comment is about the slow drainage in the shower, especially in peak hour

Great service from the personell!! Clean rooms and good standard for a hotell in Ho chi Minh.

The two female receptionists who handled my check-in were indifferent & insensitive to my need. I understood that the check-in time was at 2 pm but many hotels made exceptions for clients like me who arrived very early. I waited from 6 am until when another male personnel came in, his name was Thịnh. At around 12:40 pm, I appealed to him about my ordeal ( my flight departed from Tokyo at 1:30 am, I had been waiting since 6 am in the lobby for my room, & I was getting tired). It took him just a quick phone call to find me an available room to check in right away, while the other female receptionists just went about doing their things telling me there was no room available. It seemed if it was up to them, they would let me wait until exactly 2 pm. The fact that Thinh could find me a room right away showed me that those two made no efforts to help me! Another issue was while I was waiting, I asked one of those two female receptionists if I could have breakfast since my stay included breakfast for which I already paid in full. She responded negatively, saying I wasn’t eligible for breakfast until the following day. That sounded illogical to me since my stay included 3 nights starting June 24th leaving on the 27th, my full covered days should include my first incoming day which was the 24th. Please explain to me if I was wrong? Other staff were nice.

Very nice and quiet place. Would recommend to others.

Hotel is nice and staff very friendly. Rooms are clean, bed comfortable and breakfast is pretty good. A few things that could be better/considered: the shower is pretty bad. It's a shower/bathtub situation and it's impossible to have a shower without having major leaking in the bathroom. The pool area is nice, but the pool water is quite cold. Bear in mind this is in 40c heat in summer. Although it's a nice break from the heat, because the pool is covered and both pool and pool area get no sun, the water stay very cold. Would have enjoyed a couple more degrees. Finally location. Although in district 1, it's on the far end and 15min walk from the action. In a future visit, we would look for a hotel just outside (1 or 2 blocks) the busier area.