Arya Inn & Suites Farmers Branch

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was clean. That’s the only positive. The AC didn’t work on the entire second floor. Rooms were cool but hallway was very hot and stunk. It’s a 2 story hotel with no elevator at all. Said

Upon entering the room, I immediately noticed that the reception area lacked air conditioning, and this issue persisted throughout our entire stay. The claim of a complimentary continental breakfast was false, as no such service was available. The pool was completely off-limits; it was locked up the entire weekend, with staff citing maintenance delays that were supposed to be addressed on Monday, yet no maintenance personnel ever arrived. Despite multiple requests, no one cleaned our room during our stay. I asked front desk staff twice about this; they assured me someone would come the next day. However, each morning I returned to a dirty room, and I had to go to the reception to exchange my dirty towels for clean ones. The noise levels in the hotel were high; I could hear the ice machine constantly operating in the hallway, adding to the cacophony. The public restroom adjacent to the reception area was closed, further reducing convenience. Overall, the only redeeming feature was that the air conditioning was working in the room, and it provided a place to sleep for the three nights we stayed. Beyond that, there was little positive to say about my experience.

No me gustó wn lo absolutely

clean room and staff is friendly, was looking for free breakfast

I’ve mentioned before that I travel quite a bit to Dallas and when I’m there I like to stay at this hotel. Since I have to pay my travel out of my own pocket, I try to find something very economical, but I also want to feel safe and being a clean environment. I really enjoyed finding Arya as it meets all the requirements for me to feel safe, comfortable and cared for.

When checking in, we had to wait 5 minutes for staff to even be in the lobby. He was not friendly at all and spoke so quietly that we could barely hear him. I did not have high expectations because of the price. I didn’t want anything fancy, but I did expect it to be reasonably clean. I was wrong. Each bed only had two pillows. I went and asked for an extra pillow and blanket (we didn’t want to sleep on the sheets) and was told they didn’t have any extra. I was given an extra set of sheets (that were stained.) The lock on the door was broken, pictures of the room are attached and I killed a bug in the bathroom. When checking out, the same attendant was sitting in the lobby on his computer and just told us to put our key on the desk. Didn’t ask how our stay way, no “have a good day” NOTHING.

I like the breakfeat

Good

Clean and quiet. I travel to DFW frequently for work. This is my home away from home when in the area.

I saw a cockroach in the hallway in front of my room. The towels were sometimes smelly (not cleaned), sometimes stained, sometimes had hair on them from previous people.