Best Western The Hilcroft Hotel West Lothian

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

For a two or three night stay if your working in the area, this is ideal.

Myself & Girlfriend, My Friend & His Girlfriend all arrived late Saturday night / Sunday morning. We had just got back to the uk from a holiday in Turkey , flying into Edinburgh airport , we had booked a one night stay so we could be fresh to travel back . Maria on Reception and Jason (sorry if names are wrong ) couldn’t have been more welcoming . We asked if there was a vending machine as we were peckish , Maria went and brought us four pies and said I hope this helps . Then when I went back down to reception to ask for more biscuits, Jason brought out more biscuits and a carrier bag with a selection of crisps and said help yourself . It was like going back in time , such was the warm welcome . In the morning the breakfast was VERY NICE and cooked to order , not the usual pilled up in hot trays stodgy overcooked stuff .And again all the staff were friendly & polite . I work up and down the country and stay in a wide variety of hotels , and my / our stay at the Hilcroft Hotel as restored some faith in the hospitality industry in Great Britain, the staff are a credit to the owner !!

I stayed at the Best Western The Hilcroft Hotel West Lothian and had a fantastic experience. The hotel was wonderfully warm throughout the entire building. This made it a perfect, cozy refuge from the cold weather outside. The entire property is immaculate and very well-maintained. Both the public areas and bedrooms were pristine. The food was a major highlight. Every meal was fresh, delicious, and beautifully prepared. The team is incredibly friendly, polite, and genuinely helpful. Their warm hospitality makes you feel welcome instantly. I highly recommend Best Western The Hilcroft Hotel for anyone visiting West Lothian. I will definitely return!

Very helpful staff

Great location, we were late checking in but it wasn’t an issue. Great room and excellent breakfast.

Good sized clean bedroom and bathroom, bottled water in the room was a great touch, especially in the warmer weather even for Scotland, if anything would love air con, although a fan was provided. Restaurant was pretty good, only had evening meals, great selection of vegetables which I love, with every meal(3) I had. Would I stay here again yes I would

We enjoyed our stay, nice room and very clean. Nice facilities and good food.

Fantastic stay at this hotel. Good rooms, great selections for dinner and breakfast. Staff all extremely friendly and helpful.

Immaculate room and bathroom. Staff lovely, helpful and efficient. All service excellent. Breakfast great. Other food we had was also delicious. Parking immediately in front of the hotel. Great place to stay.

I don’t want to seem ungrateful, this was our second visit to this hotel to celebrate our 16th wedding anniversary as we visited in May and were very impressed. We were given a free upgrade to the honeymoon suite as I had mentioned it was our anniversary, Chris at reception was so nice and we were super excited about the honeymoon suite. However, it became apparent that the free upgrade was what felt like a bit of a con. We paid for a superior room, in my opinion the honeymoon suite is a standard room with a beautiful bathroom, when I enquired about there not being a fridge in the room the female receptionist said there should be one in the room, she then told me they only had 4 rooms with a fridge and they were occupied. When I said the honeymoon suite was very basic she replied yes it is but it has a beautiful bathroom, I agreed but we weren’t interested in a beautiful bathroom we wanted a beautiful room which we had paid extra for Not an FREE UPGRADE to a standard one with a jacuzzi bath. On the plus side the staff are mainly lovely the food is delicious and it is a nice hotel