The Hoxton Chicago (The Hoxton, Chicago)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room, decent view, cool aesthetic, small shower, great location.

a wonderful property

Great area, nice lobby bar. Room was clean and nice. Would stay here again.

Great hotel!!

The Hoxton is in a key location for eating out, access to the city and getting around. There are some aspects of the rooms that make the overall stay slightly below four star due to a worn down chair in the room, and marginal housekeeping.

Stayed here many of times. Hands down worst experience. Towels were dirty upon arrival. They only provided 1 towel so had to call for more to be sent up. Missed our room for house cleaning until we had to ask and call down. Then on the last night (Sunday mind you) at 2 am our wall was vibrating from neighbor bumping music. Called security and security shows up to our door knocking instead of the person playing music. 😂 Lastly we had a lot of hidden charges that were not clearly defined when booking the hotel and these charges did not exist when we stayed here back in August. Called them to dispute and they told me they get calls all the time of people disputing these charges claiming they’re for their amenities. But when booking a hotel amenities should just be a part of the booking. Charging guests $25 a night ($100 total) for pool and gym should just be included into the booking cost. Just charge more per night at that point. Overall location is superb, the staff is uninterested, and the lobby is always vibrant. But wouldn’t stay here again. Seems it’s on the downfall.

They have a water dispenser on each floor. You can bring your own water bottle for refills

Great end to a Chicago style date night with my one and only.

I stayed for 10 days. Room Food Service was severely lacking for a hotel that highly advertises their restaurant. The app for food ordering is riddled with issues (making multiple orders "Fail to submit" due to a litany of ALLERGY menus which you have to answer multiple times... and calling downstairs greets you with a grumpy front desk worker who does not want to "walk across" to place the order (if the app worked properly this wouldn't be needed) Ultimately, makes a premium hotel like this more of a "fine" hotel as opposed to "great" Won't be staying again.

There is something for everyone at this nicely located hotel near the Green Line and steps away from many chic restaurants and bars. The Hoxton pays attention to details and adds the extras that elevate a stay -- water bottle fill stations on every floor, coffee bar in the hotel, quick early breakfast delivered to the room for those rushing out. The downside was the AC did not work in our room, the fridge did not cool in our friends' room, and a room flooded into the hall, so some maintenance issues. Only 2 elevators = very slow during peak times. And, make sure to ask for the quiet side of the building if the train will keep you awake or wake you up in the morning.