Parklane Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Ok

Overall had a good stay. The staff was extremely friendly and accommodating the entire time. The room was clean, comfortable, and spacious, and the hotel was in a good location. The AC could have worked better, but the stay was otherwise very good.

looks like it was moderately good about 20 years ago, not much was done since I believe. In dire need of upgrade on lots of stuff, starting with the front entrance, lobby, elevator, etc.

This hotel is exactly what you pay for. Rooms are quiet small and hotel is a little old but staff members are very lovely and rooms are clean and breakfast is very good.

Nice and comfortable

Great location. Ben on Reception was enthusiastic & helpful. Rooms are average size though tired with a shower that almost sits on top of the toilet! My early morning call was done by a staff member knocking on my door which was considerate in my opinion. Jomos restaurant is nearby, authentic food & staff amazing. Diamond Nails is across the street & Diamond & her staff do fantastic manicures & pedicures for a few dollars. Walking distance to the night market, river etc.

great place convenient for solo traveller with tuk tuk readily available and they pick me up as advertised for free! and hotel gave me good room and nice bath tub

I normally don’t expect much from a hotel but this is far “the worst” hotel I’ve ever booked. My friends and I, had a late checked in and to our dismay, our beddings smells awful, like they haven’t been changed so we watched them as they changed the beddings. The bath towels too smells awful even if they changed them to new, seems like they don’t wash them, they just dry them and do have lots of stain on them. The aircondition in our room barely got cold, called maintenance and he just wipe the insides then called the 2nd time, the front desk came and when he can’t fixed it he said he’ll call maintenance but never came. The manangement should also teach their staff proper hygiene as some of them have body odor that will stick in the whole hotel vicinity. Expedia should re-assess this hotel if they should still carry it on their list.

This was an OK hotel for our 4 night stay in Siem Reap: a bit run down but overall acceptable and confortable. The room was clean despite the bathroom had seen better days. Breakfast was decent, with both asian and european choices (although not vary varied). Staff was very friendly and accommodating. We had a big issue with the wifi: the hotel router had been infected with a bitcoin farming trojan; I've tried to explain the hotel staff but I'm not sure they understood the problem.

Hotel staff was nice and friendly. Hotel needs a major upgrade