Peaks Hotel & Suites

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our favorite place to stay in Banff. Love the location and the hospitality.

Nice rooms, it’s new. Coffee 24/7

I had lost my watch and the staff found it! So happy with my stay

Excellent location with easy access to nearby attractions, restaurants, and shopping. The rooms were clean, comfortable, and well-maintained throughout our stay. The paid parking in the basement was very convenient when you consider how hard it is to get parking in town. Overall, a pleasant and hassle-free experience, and I would gladly stay here again.

Loved the feel, cleanliness, and decor of this hotel. Location was excellent. Central to everything including transit. Staff was so friendly and inviting.

All is good; staff were friendly.

Wonderful, clean, modern hotel with a great location. Away from the madness of Banff Ave, but close enough to the center to be convenient. We were assigned a room right along the driveway where service trucks would pull in every morning around 6-6:30am, but it wasn't an issue for us because we had to wake up early every morning during our stay there. And Banff is not an ideal place to sleep in anyways. If you want a more peaceful sleep, I would recommend asking for a quiet room. Ample clothes hangers, closet, and drawer space, which is mostly what I am looking for in the living area. There is only 1 washer and dryer in the laundry room and the dryer is not that efficient in drying clothes, so if someone else is doing laundry, you will have to wait for 2 dryer cycles like we did. The only thing I would change is the positioning of the vanity mirrors. One was behind the coffee and tea station, which was difficult to access, and the other was on the bathroom door, which is difficult to use if the bathroom door is slid open. Expensive, but I would stay again if I got a good deal in the future. Banff hotels are expensive!

Excellent place to stay in the center of the city. Restaurants were close to the facility. Staff is very helpful and courteous . Highly recommended

Nice enough place but the value for the room was not in line with the premium price paid.

The staff was wonderful and very helpful, the first room was dirty so they upgraded me to a much better room. Still there was a feeling that the place was not clean enough. Also the hotel is near a gas station, so there were moments of terrible gas smell.