Sky Palm Motel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

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Filled the shower no AC

My family and I went to check in, the receptionist proceeded to charge my card four times. She kept saying it wasn’t going through. She claimed maybe I didn’t have enough money in that card. I showed her my banking app and the charges. I tried my father’s card thinking it was a Chase Banking issue and she proceeded to charge his card 4 times. She asked another form of payment but we demanded to reverse the charges on the other cards first. Instead of her doing her job. She kept saying “You don’t have to get mad it won’t help anything” and kept repeating it over and over while we’re trying to get our money back. After an hour she finally reversed the charges and then conveniently her receiver stopped working. With other way to pay other than cash. I had to drive to the nearest bank, get cash, drive all the way back and finally pay for our stay. The staff was very incompetent and down right rude. Our hotel room was fine with all basic amenities. And at checkout had no issues. But for anyone who wants to stay here especially during grad season make sure to pay cash.

I made my reservation for 2 people but when i checked in they wants to charge me more

Absolutely Estatic I booked my Motel California here! For being an older motel it is kept in good condition and the staff is friendly! Safety is important as I am a woman traveling alone and I felt safe and greeted and the man who ran the place made me feel comfortable and greeted me and made sure I had everything and even replaced the hairdryer right away! Super important for me:) It was a really great way to be at my conference and I didn’t worry about anything! I lived Arthur’s Cafe next door and went ever morning!

The AC in the room not working went to the office asked them. The AC is not working fix it. They told me he can’t do nothing about it. It’s not their problem. That’s how they take care of the issues. Don’t stay there. Worse bad place if anything broken, it will never be fixed. It will never be addressed. It was a valentines evening. It was the worst because I booked that hotel and I paid $220 for that room. It was not worth it bad place don’t stay there.

Jacuzzi didn't work although it did fill up with water the bed squeaked but the staff was nice and they let me in my room before checkin time

Cockroaches. Rainbow LED lights in the ceiling. Hair in bathtub. Stained towels. NASTY! It was prepaid- $204! Do NOT STAY HERE!

Good

Pleasant workers. Cute decor.