Mercure Paris Saint-Ouen

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

-Conveniently located near the metro. -We had reservations for Thursday through Sunday. Hotel restaurant was closed Thursday for a private function. It was also closed Friday Saturday and Sunday-“Everyone goes to Paris on the weekend.” - Weather took some significant swings with a couple of days being unseasonably warm. Although the motel advertised as having air-conditioning, we were told that it was not scheduled for use until next week. We were then told a fan could be provided - - but one was never obtained.

The hotel was in a good accessable location to the city centre and the room was ok but had a couple of faults. The air conditioning was not working very affectivity which allowed it to get quite hot. There was a smell that appeared to come from the toilet or shower when re-entering the room after being out for the day, also the bath didn't have a plug despite asked the reception three times for a replacement as one of the reasons I booked this room was because I was running the marathon and would have helped my recovery. Otherwise we enjoyed our trip around Paris

It's in a suburb but fairly easy to access the main part of Paris. The cafe next door is great and there is a grocery store nearby. I would definitely recommend this spot!

Friendly staff and comfortable room

This hotel was generally a good choice it just had been loved a bit since the photos were taken. The water pressure in the showers was fantastic and the hot water got HOT! The step up into the shower was tricky as I slipped a time or two. The balcony in our room was nice since the AC wasn’t working the best. It was pretty cool outside so we didn’t make a fuss with the staff. The clean/filter water station in the lobby was amazing, even though sadly the bubbly water side never seemed to work. The hotel staff were always super helpful and friendly. The neighborhood seems up and coming which makes sense for the area. There were both local and chain restaurant dining options nearby but our favorite was the bakery next store. Take note of the distance from the city or moments… I did not and it’s about $20-30 Uber into Paris from this location. Elevators/lifts worked great and were almost always ready. Subway/metro was close-ish but always was pretty packed going to this stop. I would stay here again based on my experience, however the location from the city will likely prevent me from doing so, which has nothing to do with the hotel.

Bog standard Mercure ideal for visiting St Ouen flea markets, decent VFM.

Loved how clean and comfortable the hotel was and how clean, comfortable and spacious our room was. Staff was kind and welcoming. We were walking distance from a cute brunch spot (Brunchies), cafes (e.g. Manolo Bakes) dining options, shopping, and transit. We were also a very short transit ride to Las Ramblas. I would definitely stay here again next time I visit this beautiful city.

Lots of good restaurants close by. Metro and trams only 10 min walk

There is no first aid in the hotel I blessed my leg in their shower I called reception he told me there is no first aid After that i called he told me there is first aid box bit it is empty And my leg is suffering till now

The receptionist at check-in was very friendly and helpful. He allowed us to store our bags in the hotel’s storage room since we arrived early and couldn’t check in yet. The hotel is very eco-friendly; instead of providing plastic bottles of water in the room, they offer unlimited access to fresh, cool, and delicious water near the reception. The only downside was that the room key cards expired every day during our 5-day stay, which was quite inconvenient. Each day, we had to wait at the door until one of us could go to the reception to have the card reprogrammed. One time, we had to wait nearly 10 minutes as the receptionist was busy checking in another guest. The room itself was relatively small, but thanks to the upgrade offered by the receptionist, we had a room with a balcony.