Boutique Hotel Bawa Suites

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room was adequate if a little dusty in places. The staff were helpful and courteous. The breakfast offering fell short. The service was slow, ponderous and at times disjointed. The fayre was ok but lacking quality

A wonderful experience at this hotel, thanks to the amazing people who work here. Special shout-out to the housekeeping team — Mahendra, Ansel, Kishor, Deepak, Hemant, and Award — who cleaned my room every day without fail. They were always respectful, friendly, and had a smile on their faces. The front desk staff were equally fantastic, and the doorman was always full of happy vibes. Great work, everyone — you made my stay truly memorable!

Review is based on a three-week stay at this hotel. Pros: *The hotel is conveniently located just three doors down from Dentzz Dental. *Sanchit, the doorman and bellman, consistently welcoming and takes time to inquire about your day and address questions. *The housekeeping team is friendly and responds promptly to requests. Although, we're still not sure why it takes 3-4 people to deliver a towel and bottle of water. *The on-site restaurant, Zante, offers excellent dining options. While not officially part of the hotel, it can be accessed directly through the lobby. Cons: *Cleanliness: During our inspection of the hotel mattresses and linens, we found visible bodily fluid stains and dirt on my mattress pad and my friend's. I documented the condition with photos and reported it to the front desk manager who stated he needed to check with the owner first. The owner arrived as we were talking and instructed staff to address the issue. It was unclear why there was initial hesitation about cleaning obvious filth. *Mold was present in the bathrooms of our first-floor rooms. Even after cleaning with Lysol, the odor persisted and permeated our belongings requiring thorough disinfection upon returning home. *Small insects observed on the bathroom counter in a friend's room after housekeeping replaced a lightbulb. She purchased eucalyptus oil to address the issue. Boutique Bawa Suites Hotel has the potential to be a great place to stay but work is needed. Stay but be cautious

The added taxes on check out were deceitful and excessive. Do not stay there. It is an absolute rip off

work in progress on the building , so very noise food was very good cleaning staff very good all in all ok

Our first night wasn’t as good as we expected as the bed was very low. Next morning we asked if we could change and the manager was extremely helpful to change our room. Everyone was very helpful to make the changes.

I had a good stay here. The room was large and overall it was a good experience. There is a lot of construction noise/work nearby, but I had ear plugs and it ended up being ok. A few little leaks in the bathroom, otherwise things were very good for my short stay before I had to go the airport. Helpful staff as well!

Grrst hotel and value for money

I had 2 three week stays here for dental work. The staff were wonderful. I have to mention a special Thankyou to Sanchit ( front door) who helped me with everything and I would have been a complete mess without him. Samson in the dining room who understood exactly what I could and couldn’t eat during my treatment- invaluable. If I ever need to return I will always stay here.

It is ok. hotel is average as far as the conditions of the room. needs update. service are very good.