Hacienda Del Cardenal

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Located in a castle, or fortress, and located next to the (6) escalators to bring you to the upper old city of Toledo. Old section is a bit limited for amenities (unless you like antiquities) but the new one is awesome.

Amazing stau. Gorgeous rooms 😍

I rarely leave reviews but I felt it was warranted here, given some of the complaints from other travelers. For under £100, I think this hotel is a fantastic deal. The grounds are lovely, the room was clean, the bed was comfortable, and there are two pools (!!!). Breakfast was completely fine - we did indeed have fresh juice, a wide range of pastries and breads, hot items, yogurt and fruit. It was what I would expect traveling in Southern Europe (and I have done so a lot, having worked in Italy and studied in Spain). If the room was £300, okay, I'd be less satisfied. We were in the new wing and indeed the sink counter would have benefited from more edge space to store toiletries, but it's survivable. It would be ideal to have a server come to the pool to offer drinks from time to time. Additionally the pool desperately needs a few sun umbrellas. I would also do away with the tacky plastic plants here and there... you already have lovely plants and could have many, many more real ones. You don't need plastic. The rustic decor including religious iconography was charming and I suspect some of the older rooms simply reflect the Spanish countryside aesthetic. At this price, I would stay again. And I think with more work and tighter management, this could ultimately ascend to a five-star property (there's plenty of space to put a spa, to which the smaller pool could be dedicated).

Fabulous historic building in the wall of the 10th Century Toledo Fortress. Magnificent gardens along the lines of an Arabic walled garden. Beautiful spaces to sit in. No lunches served in the beautiful terraced garden outside despite dinner being served there in the evening. Inside the dining room was booked so missed the opportunity to have lunch. Evening meal was average. Wouldn't recommend. Some staff unhelpful in various parts of the hotel. No information about wifi, air-conditioning, breakfast times and location, checkout time or electricity card given on checkin. Not impressed as it took many trips to reception to sort these out. If you love beautiful gardens, authentic historic buildings and furniture, a great pool and stunning location the we highly recommend but be aware of the other issues mentioned above.

We had four days at the beginning of June, this was our first visit to Toledo. we stayed in the new section of the hotel. The bedroom was lovely, the building is historic and beautifully decorated, breakfast was typical continental, but plentiful. Really loved the gardens and outdoor seating, well placed for walking within the historic part of the city. We walked to the train station on leaving, 20 mins easy walk downhill. If we go back would definitely stay here again!

Excellent hotel, location is great, the building takes you back in time, and the rooms are very spacious. Special thanks to the staff which are extremely professional and helpful. Hotel is in a perfect location. Will definetly come back.

All great as always!!

Breakfast was fine , didn’t expect such kindness from breakfast and staff , around the hotel they went beyond what they needed to do , just the restaurant there needs better management, and a kick up the behind 😬 but the the general Spanish worker or public beautiful friendly people

Very lively setting, great breakfast, friendly staff. The only odd thing was the no-door, no-wall bathroom and shower. It's possible that not all rooms are like that, but you may want to ask if your party expects more privacy.

Lovely place , great location.Restaurant and bar opening times a bit sketchy. Staff exceptionally helpful.