Grand Serela Setiabudhi Hotel Bandung

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Old hotel, but for hotel food is very good . Clean , low budget

Vila nya oke banget dan bener2 buat tempat sepi dan tenang yg jauh dr hiruk pikuk kota , dan pelayanannya oke bagus juga enak banget bawa keluarga besar karna kamar nya besar2 banget dan lengkap banget ada tv, dapur dan ruang tamu. Tapi akses jalan ke vila nya agak horor ya alias agak susah nu krna di map juga petunjuk jalan nya salah2 semua.. tp nanya2 sama org oke juga dan akhirnya bisa sampai dengan selamat. Pelayanannya cepet tanggap dan mereka semua stand by juga mau panggil malam hari juga mereka selalu on sih ada terus.. Dan ruangannya bersih bersih dan adem banget..

Room is nice.. booked 2 rooms.. 1 room no fridge.. hair dryer not working properly.. there’s 2 lift but only 1 can be use.. staffs so friendly.. breakfast ok.. can be improved..

I plan a 4 days 3 nights trip to Bandung with my boyfriend. We had a free upgrade to the suite room and Nisa the customer service representative went through the trouble to facilitate us to the room. My birthday happens to coincide with my trip and I was greeted with a warm birthday wish by her in the morning of my birthday. She also asked for my anticipated time of return to the hotel as I was paying a visit to Kawah Putih that very day and I think little of her question. Upon returning to my hotel, Nisa and her colleagues greeted me with a delicious birthday cake and sang me a tune in my room. I certainly did not expect this service and I am glad I chose Grand Serela as my choice of accommodation for my very first trip to Bandung. Additionally, the hotel is within close proximity to the supermarket and not to be missed Rumah Mode factory outlet for their affordable brand name such as Gap and choices of bermudas for guys is limitless. Hotel is a bit old and carpets needs shampooing, breakfast variety cold be improved. But for the price we paid, I have zero complaints but many praises for the staff and the housekeeping of our room. Well done Grand Serela and also special thanks and mentioned to Nisa, we will return!

strong stench in the room. it was old run down and never maintained out-dated hotel. molds in the bathroom. carpets were dirty. Hairdryer ws working. The cold water lever in the shower was broken.

The bath tab is terrible n the wall is dirty. Towel are very old n the color turn grey. The room floor is carpet therefore smelly. The breakfast is simply but taste good. Staff are friendly n helpfull

Good hotel for the price paid.

The hotels staffs are very coutecious & helpful It was a pleasant stay Wifi doesn't work for some reason though Breakfast buffet service was a bit slow due to understaff

Near to city,and very cozy,, good place

Room wash basin stopper jam, water cannot flow down. Maintenance staff came to fix for quite a while but another problem starts, cold water but only hot water came. Service staff was nice, suggest we change room. The weather not as cooling compare to my last trip in October.