SunMoonLake Loft Inn

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

無乾溼分離

Right at the Sun Moon Lake. Great view over the lake. Walkable to restaurants and bus stations. Room is clean and comfortable to rest. Staff was friendly and willing to help.

I appreciated the room upgrade. My stay was ‘okay’ the building and rooms are older (Wall paper, smells like moth balls, stairwell is dirty) the upgraded rooms mini-fridge was broken. They had hot water and the bed was decent. Good location. central to the food, shops, boat harbor.

Cute place, good price. Loved the kitchen area set up on the second floor. We used it as a meeting area since we were traveling as a group of 11. Rooms were very spacious.

Bathroom is still the old tiles and not upgraded. The shower area does not have any divider and water will flow causing the entire bathroom to be wet. Too slippery and dangerous for users. Curtain material is too thin and affects sleep due to early sunrise.

Great location. Spacious rooms with good view over the lake.

バス停から近く、湖もすぐそこで、街の中心街にあり便利です。遊歩道も近く、レンタルサイクルの店は隣で割引もあります。 ただし、ホテルの場所がgooglemapにでないので判りにくいです。あと、シャワールームにカーテンや扉が無く不便ですが、その他は満足です。

This was a near-perfect stay. My room was spacious & modern, beautiful lake view, good elevator, heater worked, good wifi, quiet location, very close to pier. I really enjoyed my stay/room. My only complaint is there was no on-site staff available to assist, and only one staff member spoke English. (A second staff member also spoke some.) No one was there to greet me in person or provide tourist information (key left outside door in an envelope). I appreciate that I was able to store my luggage a few hours, however when I returned to pick it up and rang the bell, the person on the other end spoke no English and didn't understand I was there to pick up my bag. I could have missed my bus because of the delay. (I found someone on the street who could speak English and translate for me, so it all worked out in the end.) As well, the only housekeeping service that was offered/enquired on was the garbage. If you want more, you will need to ask/persist. (And if they don't ask you about garbage, don't assume it will be done automatically for you.) Suggestions: - a lamp beside the bed. -such a beautiful view of the lake, but no comfortable chair to pull up to the window. (Maybe I could have moved the couch?) - please leave a few ENGLISH maps in the lounge - a top sheet or extra blanket would be nice - there was no in-room coffee available, only tea TIPS: - viewing deck on top floor, but open very limited hours - staff at the cafe next door had a bldg fob

Large room; had a view of the lake; close to the ferries and accessible to many places nearby.

The inn is clean but starting to get a little run-down. There is info about a daily reception on the 2nd floor posted in multiple places, but it never had the promised tea, coffee, and snacks. Mattress was way too firm. On the plus side, there were plenty of electrical oulets. Also, my room faced the lake. All the complaints I just listed were canceled out by the stunning views.