Hotel Best San Francisco

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It would have been perfect if staff at the reception were trying harder to look friendly and helpful. Any questions about transport to the airport, theme park, attractions in the area..etc - the answer was " we don't provide this information". Also accepting deposit only in cash with cashmachine in hotel charging you a huge rate for withdrawing cash looks like more like scam rather than 4* hotel service. Everything else was perfect .

Room was clean, staff were helpful and very friendly. Family orientated hotel. Only issue about the hotel was the size of the pool compared to the outdoor seating areas. The pool i found was quite small compared to the seating. Good entertainment on a night however quite noisy till late if you want to get an early night sleep.

Very nice

Excelente lugar unico malo, el olor a cigarro se mete para adentro de los lobbys.

Good location, clean hotel. Mostly families (stayed in July 2026) with a few groups, but a very relaxed/safe feeling. Pool area was fine, breakfast buffet really good, did not eat lunch or dinner so cannot comment.

Clearly not a four star hotel, but was comfortable enough, food was okay if a little cold. Pool area clean and tidy, but you can’t have your own drinks, you have to buy theirs. A/C in room stopped working I had to ask reception 3 times for them to respond and fix but they managed eventually. Costs €50 for late check-out which I thought was quite pricey.

Great location

Thank you for a great stay

The hotel is very clean, and in a great location. I found the staff efficient and reactive to anything we needed. I would describe the staff as professionally friendly. I cant comment on parking, we took the bus, which I highly recommend. It was easily accessible right outside the hotel. Reading previous reviews I wasn't sure what to expect from the Food service, but I had a great experience. It was much better than I expected. If fact it was so good, I often preferred to eat at the hotel because the food was great. I think its a really challenging endeavor for the hotel because of how diverse the guests are. I found myself people watching what people ate for breakfast and it was a spectrum for sure. Dinner always had staple pizza (excellent), hamburgers, hot dogs, fries, and salad bar, and pasta. The person cooking always had fish, and rotated another option nightly (chicken fajitas, pork chop, grilled chicken, etc.) Then there was usually 2 different options on the buffet from the kitchen along with sides (rice, fries, potatoes, etc). I really enjoyed the mussels night, beef stew, and roasted pork. They also always had a different excellent paella every night. As a former vegan, it is not great for vegans. Again, I think they are trying to appease a diverse amount of ethic groups palates. Which is really hard to do. I found things a little underseasoned, but that is so subjective. Desserts were underwhelming, but I recommend taking an evening walk, and getting Gelato.

Good location, plenty to choose from in the restaurant for breakfast, very clean rooms.