Apple Inn (Causeway Bay)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Light over sink was out, TV remote had flat batteries and battery contact points rusty.

My stay at this downtown hotel was severely disappointing. Despite its convenient location, the practicality ends there. The entrance is obstructed by stairs, creating an immediate struggle with luggage. The first-floor reception was unstaffed at noon and the area felt neglected. I was fortunate to have a friend at another hotel to hold my bags. The problems culminated in the room, which was unpleasantly dirty, extremely small, and lacked soundproofing—I could clearly hear other guests. I would strongly advise against booking here.

From the moment you enter the building where the hotel rooms are scattered across the floors, they are in poor condition. The room is also very dirty, unclean, and smells bad. There is dust on the floor and under the bed, and the bed linens are dirty and smell bad. There is no room service. I contacted the woman at the reception and asked her why the room had not been cleaned and the linens changed. She told me that we service the room once a week and asked me to put the trash by the door of the room. Two days have passed and the trash has not been picked up. I absolutely do not recommend staying in this filthy swamp named hotel. It is not even worth 1 Hong Kong dollar a day.

To be completely honest and fair the stay was amazing Hong Kong is an amazing city no matter where you go. The hotel staff were amazing and very hospitable keeping true to the Hong Kong ethos. However it was very dusty and untidy also bugs made their way into the room despite not being able to open any windows. There were towels but not what I would consider to be towels more like tissues and toothpaste and tooth brushes were provided but again it’s more like a military ration but the local stores sell packs of three for 20$ so very cheap the bed had stains on it when I arrived and I had to wait a week before they would clean it the bed was firm and the pillows were very heavily used the room had a very damp smell that appeared after the first few nights due to the strong cleaning smell when you first arrive if you are staying here I would recommend that it only be for a short time if you plan to stay longer definitely bring a towel and spare sheets and pillow. The room is laughably small and has no real place to rest other than in the bed. Also before using the shower allow for at least 30-40 minutes to heat up the boiler before getting in and it will probably only last about 7-8 minutes make sure it’s set to the hottest temperature on the thermostat in order to get any temperature. That’s all staff amazing perfect location just very small and quite dirty.

a little strange

Enjoyed my stay

Everything at the hotel worked well: hot water, air conditioning, toilet, etc. The room was small, but for the price and the excellent location - very handy to the metro/subway and busses, and not far from the ferry - this was excellent value for money.

Everything fine over all

Only thumb up will be friendly staffs and location convenience. Room condition horrible, moldy walls and hot water supply last for less than 5 min. which is not enough for a shower.

The pictures of the room online nothing like what I saw in person. It was very difficult to find. The person that checked me in once I found it was not very friendly. My room had ants the floor was dirtyand had not much room. All the bad reviews on Google or correct about this place. I tried to give a chance and find out for myself. Now I agree with everyone else that has left bad reviews. To top it all off it was overpriced.