Club-Hotel Flagman

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I am happy.

Excellent staff, attention to details, good breakfast and value. Superb common area. 👍🇰🇬

Very average on all levels. There was a leak and I tried to fix it and they were more concerned about the towel in my room that was damaged than my comfort. I had no water half the time. Strange strange strange

Good

I've never experienced anything to dramatically bad in Bishkeks hospitality sector as this hotel... Imagine, if you will, having your door thunder slammed with a fist at 07:45am continuously whilst a staff member screams your name and yells 'breakfast!', 'breakfast!'. Then imagine having the same person repeat that exact same process at 10:15 after you've just had a shower and you're getting dressed.... This place is not a legitimate hotel either...but an obvious front for personal guest and staff experiences....if you know what I mean.... Additionally, 1/2 showers were broken and the basin filled up due to a blocked drain which was very unhygienic. The room was in a basement and the window when opened let in Cigarette smoke and loud sounds. The towels smelt unclean, and there was a stain on my bed cover. I do not recommend this place at all!

Nothing special i found in that place.

Great, cozy place. The manager - Żana - very good and helpful person (helped mi with ordering Taxi to the airport even if it was in the middle of night).

Good place to stay

That hotel deceived me and I found myself and my guest in a very bad and shame situation. The issue is that, when I make reservation I had to choose the room (just like that which appear in this review) with one big bed or tow separate small beds, I reserved with two beds (without any doubt that the both choices are at the same category) BUT, they show me an extremely small room with tow beds and off course couldn't be compare with that which were in their site which appear in this review, and that one which was offered to me, when I didn't accept it and asked to get the room with a big bed, they told me that they are different categories and that I had to pay extra money. With a very unbelievable chock, I had to leave disappointed about this way to deceive. and I had to reserve and pay (unexceptionally big sum of money) in another hotel I'm still waiting your reaction to solve this situation specially that I'm still in Bishkek (nearly out of money) because of cancellation of two flights I had to use to return home because of Corona virus issue. Thanks in advanced.

I liked the quiet neighbourhood. The quality of renovations was fine. Both days the water in the shower turned cold after one minute - I'm not sure what the problem was. When I tried to leave my room the second morning, the lock took 100 tries before it opened. I told the staff about the lock and they apologized.