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2 adults, 1 room

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Resort Hotel Alex

Bodmenstrasse 12See map

NZ$ 703.52per night

This is the cheapest price in 30 days, based on the rates on 3 Oct

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Ski-friendly
Popular facilities
Restaurant
Free WiFi
Fitness center
Spa
Sauna
Luggage storage
4.6/5Fantastic 253 reviews
Exploring the area
Zermatt Gornergratbahn Station, 200m, About 3 mins from hotel by foot
Zermatt City Tour, 100m, About 2 mins from hotel by foot
Fly Zermatt (Alpine Adventures), 200m, About 3 mins from hotel by foot
17
Classic Double or Twin Room
1 double bed or bigger

23.0 m²

Mountain view

14
Deluxe Double or Twin Room
1 double bed or bigger

33.0 m²

Mountain view

16
Classic Single Room
1 single bed

18.0 m²

Mountain view

6
Deluxe Suite
1 double bed or bigger

55.0 m²

Mountain view

4
Classic Junior Suite
1 double bed or bigger

40.0 m²

Mountain view

4
Budget Standard Zimmer
2 beds

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Reviews

Read all reviews
4.6/5.0

Fantastic

253 reviews
Location
4.3
Services offered
4.6
Cleanliness
4.5
Atmosphere & facilities
4.6
All
4.5+
3.0+
Bernard Scott
Reviewed: 11 May 2026

5.0/5.0

Fantastic

Stayed with partner

I can’t say enough good things about this place. They gave us a deluxe suite with beautiful intricate detailed woodwork along with modern amenities. Staff was extremely courteous and friendly. The pictures on the Internet are very good, but no pictures are able to capture the actual beauty or atmosphere when you are really there inside the place. Absolutely amazing..
Shelley
Reviewed: 9 May 2026

3.0/5.0

Good
Great staff, run down hotel
Robert
Reviewed: 5 May 2026

3.0/5.0

Good

Stayed with partner

Great location, staff was friendly and helpful. The hotel was very sparse in the area of amenities and comfort. Breakfast was very good but the room was very basic and slightly below my expectations.
Catherine
Reviewed: 2 May 2026

5.0/5.0

Fantastic

Stayed with partner

Fabulous!
Kyle
Reviewed: 18 Apr 2026

5.0/5.0

Fantastic

Stayed with friends

Very helpful and friendly staff
Todd
Reviewed: 17 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

This property is a resort - we didn't participate in many of the amenities, but ate at the restaurant and enjoyed many other aspects of the hotel. This is Zermatt - an incredible place if you've never been. Hotel Alex Resort is the closest to the banhof and we were greeted at the base of the resort by a wonderful genteleman who took all of our baggage (a lot) which allowed us to check in with comfort and ease. And what a wonderful check-in experience by Nunja, a Croatian who spoke impeccable English and reviewed all the amenities with us and escorted us to our room! We were upgraded and appreciated the gesture. Our room was amazing with balcony and deluxe amenities. You cannot beat the location and hospitality! Breakfast was as amazing as you can imagine, and offered us a fueling before heading out each day to the wonderful Zermatt environs. During our visit there was a music festival (Zermatt Unplugged) which brought many to the village for this specific reason. The resort had concerts daily on the lovely veranda with service for drinks and food. In the evening, the lounge and lobby area were converted to a concert venue for a blues band, which drew a considerable crowd and massive energy - WONDERFUL. It enabled us to meet locals and mingle with impressive people all here for the same thing. This is a great spot for your Zermatt excursion and should absolutely be considered in your upcoming vacation or holiday - you will NOT be disappointed.
Rene
Reviewed: 23 Mar 2026

5.0/5.0

Fantastic

Stayed with friends · For friends and family

localisation idéale et personnel serviable et efficace
DEAN
Reviewed: 11 Mar 2026

5.0/5.0

Fantastic
Great spa
Russell
Reviewed: 10 Mar 2026

5.0/5.0

Fantastic
The nicest alpine resort I have ever stayed at. Had every amenity you could request. Spent 7 days there. Should have stayed 2 weeks.
Romain
Reviewed: 28 Feb 2026

5.0/5.0

Fantastic
Staff

Overview

Resort Hotel Alex

First open:1961-01-01
Renovation:2021-01-01
Rooms:85
Floors:4
Star rating:

With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

Description

With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

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Exploring the area

Transport

Zermatt Gornergratbahn Station

Train stations
200m

Attractions

Zermatt City Tour

100m

Fly Zermatt (Alpine Adventures)

200m

SkyGirl Paragliding Zermatt

200m

Gornergrat Railway

200m

Zermatt

400m

Hotel Restaurant National

400m

Matterhorn Museum

500m

Hotel & Solebad Arca

500m
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
Fitness center
Spa
Sauna
Luggage storage
General
Ski-in/ski-out access
Ski pass
Childcare services (additional charge)
Elevator
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Concierge
Front desk (limited service hours)
ATM/Bank
Tourist info desk
Health & fitness
Soccer
Indoor Swimming pool
Internet
Free wired internet
Activities
Library
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Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 23:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Other fees

Rollaway bed fee: CHF 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

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