Campanile Vienna South

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

When I arrived it took a little while to get checked in as there was a line and only one guy working, but he was very kind and helpful and did a good job. The room was also clean and the bed was very comfortable.

arrived at the hotel and unfortunately the experience started very poorly. The person at the front desk clearly seemed like they did not want to be there. I was ignored for several minutes, and when I was finally acknowledged, the service was rude and unprofessional. What made the stay even more frustrating was the housekeeping service. On Sunday, after being out the entire day, I returned to my room around 4:30 PM only to find housekeeping wanting to clean the room at 4:32 PM. I honestly could not understand this. The staff had the entire day to service the room, yet they attempted to do it late in the afternoon when guests are typically returning to rest. Overall, the lack of hospitality and poor timing made the experience disappointing.

Could have had phone to contact desk

The elevator to the hotel room was stupid. We came back to the hotel to be met with a coach load being dropped off and only one elevator would come down at a time. The air con in the room was not working. The bed was comfy. The room was immaculate. Staff were polite and helpful. Coffee however was 3 euros for half a cup. There’s a Mcd down the street just go there and leave the hotel coffee be. Overall not the worst I’ve stayed in but I will not be staying here again as it was just not enjoyable.

I arrived late at night, but there was staff available and we were able to check in. However, we had to wait about 30 minutes as two guests were ahead of us. The room was clean, but I couldn’t stop sneezing during our stay—possibly due to pet hair, as the hotel seems to be pet-friendly. Amenities were minimal, but there was a supermarket nearby, which was convenient. The bus and tram stops require a short uphill walk, and with a transfer, the city centre can be reached in about 30 minutes. At check-out, there were no clear instructions, and no staff were at reception, so I waited for a while before eventually leaving the key card and departing. Clearer guidance would have been appreciated.

Didn't like the location, hotel ok for family with kids to stay.

I have selected this hotel based on very good reviews. I think the hotel is just okay for short stays. Very small room, there is no kettle / coffee or tea, no phone to contact reception, the bathroom has 2 paper cups and towels and toilet paper, shower gel in the shower and a hairdryer. Cleaning was done daily but unfortunately not with hoovering which we would expect. The breakfast are basic continental with ham, cheese, eggs, yogurt, fruits, coffee, tea, juice. Its a buffet type. Coffee machine available at reception with coffee costing 3euros. Hotel is further afield from centre but good connections with public transport. Billa just across the road which is handy.

Room was clean, staff were very kind, just wish there was a fridge in the room as we bought food while we were in Vienna and had nowhere to put it but our stomachs 😂😂

Great

Great staff, very clean, we enjoyed our stay. Breakfast was very good. 10 minute walk to tram, Billa Supermarket across the street. Great value, we will stop here again. This is a residential and office building area, you will need a transit pass - 22euro / 7 days or use uber.