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2 adults, 1 room
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Naspa New Otani 






€ 73.92per night
This is the cheapest price in 30 days, based on the rates on 5 Oct
Top reasons for booking

Family-friendly

Shuttle service

Good location

Great view

Friendly staff

Dining

Ski-friendly
Popular facilities
Hot spring
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Exploring the area
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Standard Twin Room
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Superior Twin (37sqm) [Main Building], Non-smoking
2 beds
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Reviews
Read all reviews
4.5/5.0
Fantastic
317 reviewsLocation
0.0
Services offered
4.5
Cleanliness
4.3
Atmosphere & facilities
4.3
From real reviews, powered by AI
All
With photos
4.5+
3.0+
Onsen
Shuttle service
Skiing
Family-friendly
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
Reviewed: 7 Jun 2026
2.0/5.0
Below averageSolo stay
I made sure to book the shuttle bus for when I got off the train. But the shuttle bus never arrived, I had to take a taxi and they wouldn't reimburse me for it.
Reviewed: 12 Mar 2026
5.0/5.0
Fantastic The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive.
During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team.
Thank you again for the hospitality and support. It made our stay much more comfortable.
Reviewed: 10 Mar 2026
4.0/5.0
GreatStayed with friends
Everything is good especially staffs
Reviewed: 2 Mar 2026
5.0/5.0
FantasticStayed with friends
I stayed here before and it’s always clean and you have everything you need. The public baths are spacious and excellent. The staff is always polite. In the winter season the free orange bus which connects with Gala and Ishiuchi slopes is very convenient. The hotel has its own ski rental and lockers which are very convenient.
Reviewed: 13 Feb 2026
5.0/5.0
FantasticStayed with family · For leisure
This was the first time we stayed here.
My husband and I had a western style room and it was very roomy, furnished nicely, staff was polite and knowledgeable, had an onsite onsen too. Free shuttle service to the train station too. We would be happy to stay here again!
Reviewed: 2 Jan 2026
5.0/5.0
Fantastic The staff were very hospitable, and the food was delicious.
Reviewed: 27 Dec 2025
5.0/5.0
FantasticStayed with kids · For leisure
Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura.
Reviewed: 26 Dec 2025
5.0/5.0
FantasticStayed with family · For leisure
Room was clean and spacious. The staff were friendly and helpful. Buffet breakfast and dinner were amazing
Reviewed: 22 Dec 2025
3.0/5.0
Good Hotel was amazing and so was staff, but the dinner buffet was very expensive with subpar food.
Reviewed: 14 Dec 2025
4.0/5.0
GreatSolo stay · For leisure
The room was fine and the staff couldn't be more helpful. But it's miles from anything, only has one (expensive) restaurant and the bar was closed.





