Singular Joy Downtown Residences

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

i love this place, low price good conditions

Bien sûr 🙂 Voici une suggestion d’avis que tu peux publier sur Expedia. Je l’ai écrit de façon claire, honnête et structurée : --- Nous avons été très déçus de notre séjour. Dès notre arrivée, plusieurs éléments essentiels manquaient dans le condo (vaisselle insuffisante pour 4 personnes, verres et assiettes en nombre limité, aucun linge à vaisselle). Nous avons dû acheter nous-mêmes du matériel de base pour pouvoir fonctionner correctement. Le service de ménage a été très insuffisant : sur 7 jours, la chambre a été faite seulement 2 fois, et nous avons même manqué de papier toilette sans être réapprovisionnés. Nous avons également rencontré un problème majeur de confort : une panne d’électricité en soirée et durant la nuit, ce qui a rendu la température insupportable (environ 29°C dans le logement). Nous n’avons pratiquement pas dormi cette nuit-là, d’autant plus que nous devions nous lever tôt pour l’aéroport le lendemain. Enfin, la présence de petites fourmis dans la cuisine était constante et désagréable. Dans l’ensemble, l’expérience ne correspondait pas du tout aux standards attendus pour ce type d’hébergement. Malgré l’emplacement, le roof top qui est superbe et le potentiel du condo, les conditions de séjour et le manque d’entretien ont grandement affecté notre confort.

Cumple muy bien ubicado y el personal muy amable pero considero que necesita mas cuidado de mantenimiento

Scammers! These guys sent me a message 2 minutes before I got there. Their excuse was a problem with the shower No water coming out. They said I will be reimbursed but 1 month later nothing. Worst experience ever! I had to find another hotel pay 2 the price plus the cab going in there.

This was a great condo in a fantastic location, the roof top pool and two hot tubs were fantastic. Due to the sargassum issues, we did not get to enjoy the beach during this trip to playa, but the rooftop area at this location made up for it 10/10.

Highlight of the hotel, 1 block from the club district. 2 pools and a hot tub. Loved the hot water from the hot tub. Spacious suite. A negative was trying to take a shower with 4-6 droplets coming from the faucet lol you must Remind them to clean your room or they won’t stop by unfortunately. Noise construction at 8am was not a positive experience if you’re trying to sleep.

The Condo building itself was very well maintained. Friendly staff. Secure building. The host to our apartment was unresponsive right from the booking. We had unit #103 . The host never responded to any emails sent before arrival. Even when we were there, host did not respond to his whats app or look at it , with a very serious issue we had in Unit.. We would definitely stay at Singular Joy again. But never with this host.

This is a great place very convenient to everything and is a beautiful clean property with excellent view

El roof top es una maravilla, es lo que me hace regresar siempre a este lugar. El edificio es maravilloso

The worst, our bed sheets were dirty with multiple stains and our towels were so old and dingy not to mention the smell and stains. The loud sound of music playing all night long to late morning was unbearable unable to sleep or even rest. My stay was from Saturday to Thursday and by Sunday I requested a refund and did my check out. My refund has been denied even though my family and I didn’t stay due to the very poor conditions of our room and the constant loud music playing from the next door club that it’s not on description of the property. It’s literally as if you are staying in the night club every night.