Zonk Hotel Nakasu

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room was big and convenient. My only issue was cleaning. There were stains on the floor andcouch. The bathroom was dirty with mildew on the walls floor and shower curtain. The room was very dusty and hadn't been whiped down for some time. Room would be great if properly cleaned.

This building is old and the rooms reflect that. The rooms are big but everything is very old, worn, and feels dirty. To the properties credit, everything is probably cleaned to the best of their ability but it badly needs an updated make over.

Unless you would compromise with many negative things, yet I feel so much guilt to give this place even 1 star. I had had stayed with my children and we were very excited to visit Japan. However, there were issues like missing essentials, i.e. they called a hotel themselves but actual rooms were out of date and broken many equipments. The worst thing happened was that the auto-lock system was broken and locked me out for a while after midnight. If you run accommodation, you expect at least reasonable security, don’t you? On top of this, there had no hot water and tap water was not properly maintained. It reminded me if I was in a run down an American motel even very terrible one. I had of course complained but all I had given the response was that famous template for apology, “ We sincerely apologise etc.” Big NO!!! Never ever wish to stay around this town as I have ever imagined such horrible experiences waiting to be happened in highly respected and modern country like Japan. I will erase entire journey but it gave me a really special lesson. Just wanted to repeat DO NOT book here if you don’t want screw up your precious time.

Bed bugs! I’m bitten all over my body. So horrible and disgusting. I’m afraid the bed bugs might have came back with my clothes or luggage. Very disappointing.

레지던스여서 그런지, 가격 대비-그리고 다른 호텔 대비 정말로 넓었습니다. 욕조가 있는 것도 좋았어요. 셀프 어메니티여서 편하게 가져다 썼고 그런 점에서 수건이 셀프인 것도 그렇게 나쁘진 않았습니다. 다만 일본 아파트를 개조해서인지 확실히 소음에 취약해요 ㅋㅋ 저희가 피해를 끼칠 뻔했습니다. 그리고 한가지 의문점은, 왜 하루요시에 위치해 있는데 종크 나카스인가요? 길을 잃어서 나카스 인근의 같은 체인으로 찾아가버렸습니다 ㅠㅠ

This place isn’t the best for young children but may be great for adults traveling together as a group.

All the web addresses that were given me couldn't connect. 'Error code 404'. All the phone numbers also, 'no answer or unavailable'. Finally, checked in using the confirmation code at the site. The room was nice, but very dirty. Dust on every surface, shower and tub enclosure moldy. Air conditioner remote didn't work at all. Stuck on cooling and would not turn off. The beds were old and the box springs were uneven and made all sorts of noises when lying down. Will never book with this company again,

Unmanned hotel, Aircon: not cold at all!!! Very uncomfortable bed. 1 towel per person for the entire duration of stay. Absolutely the worst in Fukuoka! Don’t stay here. Even the pre check-in page, only available in Japanese. Avoid this property. There’s a lot of nearby hotels that are way better thank Zonk Nakasu!

Good to stay

It was really great and clean