Pearl Beach Resort by Sansi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Unfortunately, our two-week stay was quite disappointing, mainly due to the food and poor organisation. The biggest problem was that there simply wasn’t enough food for all the guests. The menu was very limited at breakfast, lunch, and dinner. At first, we thought we were arriving too late, but even when we started coming earlier, there was still not enough food and very little choice. We have stayed at many hotels in Zanzibar, and we have never experienced anything like this before. I find this unacceptable and disrespectful to the guests. There were also other management issues. The hotel forgot about a birthday celebration, and when we reminded them, a cake was prepared in just five minutes. This was extremely disappointing and, in our opinion, completely unacceptable for such a special occasion. At the end of our stay, an additional charge was added to our bill that should not have been there. We had to question and clarify the charge, which was another unpleasant experience. The staff themselves were friendly and helpful, and we have no complaints about them. The main problems seem to be with the management and overall organisation of the hotel. The second beach also needs renovation. There are many stones at the entrance to the sea, making it very difficult and uncomfortable to walk barefoot. Overall, the hotel has potential, but the management needs to make significant improvements in food availability, organisation, attention to guests, and maintenance of the be

Food selection is limited. No wifi in the rooms and the activity program was limited. Great scenery and wildlife though, and friendly staff.

Great experience and value for money

Such a charming little hotel , we’re already planning to return next year! It’s simple and relaxed, with an authentic African vibe, so don’t come expecting luxury, but come for the warm atmosphere and the people. The staff are some of the kindest and friendliest you could meet, always ready to help with a smile. The pool offers a breathtaking view of the ocean, and there are two beautiful beaches to enjoy right at your doorstep. The only thing I would suggest is adding a bit more variety to the menu, but overall, it’s a truly special place that wins you over with its soul and warmth.

The property is about 1hr 30mins from Zanzibar town, however is spacious and great place to relax. They have a private beach and the water is turquoise and white sand. Staff are multilingual and very professional and friendly. Alex, Abdul, Nasri and the whole team made our stay worthwhile and the all inclusive choice make the difference. Thank you and i cant wait to be back

I paid for a beach view for my nieces to stay at Pearl Beach resort. On arrival they were placed on a room far away from the beach. After they informed the resort that wasn't the room i booked, they were moved to a suitable room. The resort had no electricity on their arrival which cost their router to be down, however this was resolved in few hours later. Staff were helpful and apologetic of the situation. All in all they had pleasant stay and they informed me that the resort was a paradise and best place to relax. Grate for families. Thank you!

Clean quiet beach, good food & friendly & helpful staff. The ideal end to a safari holiday

This hotel is in an absolutely beautiful remote location set above two private beaches. There is an infinity pool which is a great size for swimming and another shallower one in the reception area which is beautiful too. There is a massive tidal range so the tide goes far far out but twice a day it comes right in and the sea is shallow to swim in but warm and absolutely lovely. The view when the tide is out is fabulous. The first pretty beach is smaller and near reception and the second bigger beach is a short walk away. Here there is a bar, wifi reception and lots of sun beds and seating and this area has a totally different more relaxed vibe. Many of the rooms have wonderful sea views, but not all. Also there’s was no wifi in the rooms as advertised if that is a problem for you. The rooms are lovely, not five star accommodation but spacious, comfortable and kept very clean by the attentive staff. Some reviews are critical but rooms are relaxed and beautiful and the prices are not five star either. The restaurant is lovely overlooking the ocean. Three star food not five, but always delicious and home made. I loved the salads and there was always a good choice. 100% the best thing about this hotel is the delightful staff, friendly, helpful and charming every one of them. Our special appreciation goes to Stella whose wonderful cocktails and even more wonderful smile won our hearts! ❤️ Not a five star hotel as has been suggested but absolutely fabulous!

Mixed feels all around, on arrival they had no idea we had a booking and waited almost 2 hours to get checked in, the reception had very poor communication with the reservations team. The room 306 flooded with water as the drains did not work, owners need to fix this ASAP. The general staff are fantastic, we had a few individuals who really went out of their way to accommodate us, the food was good too. Please note, they do not have WiFi in the rooms and they will not give you a beach view if you book it, it’s what is available on the day.

I stayed for 8 nights with my wife ,, the food was great and the view as well was gorgeous,, staff and Masai security was super friendly and helpful specially james and racheo,, James actually took us on a complimentary trip to check the sunset in kae beach bar!!,, night activities was really nice in the hotel which is really important cause there is nothing to do at night outside the resort ,, we checked out at 12 and we still had two hours left before moving to airport and the manager was super kind to invite us to have our last lunch at the buffet ,, definitely recommend the hotel 😊