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Hyatt Centric Playa del Carmen - Downtown House & Beach House

5ta Avenida Norte Por 12(Norte y 14 Norte)See map

৳ 18,887.58per night

This is the cheapest price in 30 days, based on the rates on 30 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Rooftop terrace
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
4.4/5Great 350 reviews
Exploring the area
Playa del Carmen Airport, 1.3km, About 3 mins from hotel by car
3D Museum of Wonders, 300m, About 4 mins from hotel by foot
Playa del Carmen Main Beach, 400m, About 6 mins from hotel by foot
13
Room, 2 Queen Beds
2 beds

48.0 m²

18
Suite, 1 King Bed (Thompson)
1 double bed or bigger

79.0 m²

18
Queen Room
1 double bed or bigger

35.0 m²

No pictures available yet
Suite (Thompson Suite)
1 double bed or bigger

City view

No pictures available yet
Junior Suite
1 double bed or bigger

City view

No pictures available yet
Deluxe Room, 2 Queen Beds
2 beds

City view

No pictures available yet
Room, 1 Queen Bed
1 double bed or bigger

City view

3
Room, 1 King Bed
1 double bed or bigger
No pictures available yet
Room, 2 Queen Beds
2 beds

City view

No pictures available yet
Deluxe King Room
1 double bed or bigger
No pictures available yet
Suite, City View
1 double bed or bigger

City view

22
Room, 1 King Bed
1 double bed or bigger

48.0 m²

23
Junior Suite, 1 King Bed, Balcony
1 double bed or bigger

102.0 m²

17
Room, 2 Queen Beds, Balcony
2 beds

51.0 m²

18
Room, 1 King Bed, Balcony
1 double bed or bigger

50.0 m²

15
Suite, 1 King Bed, City View
1 double bed or bigger

82.0 m²

9
2 Queen Beds (Downtown House)
2 beds

48.0 m²

City view

6
1 King Bed with Balcony (Downtown House)
1 double bed or bigger

50.0 m²

City view

No pictures available yet
Suite, 1 King Bed (Quinta Avenida, Downtown House)
1 double bed or bigger

102.0 m²

City view

5
Suite Calle Corazon (Downtown House)
1 double bed or bigger

79.0 m²

City view

5
Suite Quinta Avenida (Downtown House)
1 double bed or bigger

102.0 m²

City view

2
1 King Bed Partial Ocean View (Beach House)
1 double bed or bigger

Partial ocean view

5
2 Queen Beds Partial Ocean View (Beach House)
2 beds

Partial ocean view

2
Suite Panoramic Ocean Front (Beach House)
1 double bed or bigger

Ocean view

5
Suite Urban (Downtown House)
1 double bed or bigger

82.0 m²

City view

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Reviews

Read all reviews
4.4/5.0

Great

350 reviews
Location
0.0
Services offered
4.5
Cleanliness
4.5
Atmosphere & facilities
4.4
All
4.5+
3.0+
Eduardo
Reviewed: 3 Aug 2026

5.0/5.0

Fantastic
Todo bien
Tushar
Reviewed: 27 Jul 2026

5.0/5.0

Fantastic
Excellent location & amazing rooms.
JOSE
Reviewed: 13 Jul 2026

5.0/5.0

Fantastic

Stayed with kids

Beautiful hotel close to everything, helpful staff. Definitely recommend and would come again
Edgardo
Reviewed: 12 Jul 2026

3.0/5.0

Good

Stayed with family

Muy buena ubicación, personal amable y eficiente, pero instalaciones en malas condiciones
Jordan
Reviewed: 8 Jul 2026

5.0/5.0

Fantastic
5 stars just the only thing is I had to pay taxes eve
Leyanis
Reviewed: 3 Jul 2026

5.0/5.0

Fantastic

Stayed with kids

.
Mbaye
Reviewed: 30 Jun 2026

5.0/5.0

Fantastic

Stayed with kids

Centrally located at the heart of 5th Avenue. Also, property is on excellent condition, well kept. Staff and housekeeping were very helpful. The hotel provides an elevated view of the beach in comparison to other buildings in the location.
Guillermo
Reviewed: 27 Jun 2026

2.0/5.0

Below average

Stayed with kids

Nada muy cara para una propiedad que no te ofrece nada solo que está cerca de la 5ta avenida
Rachel
Reviewed: 22 Jun 2026

5.0/5.0

Fantastic

Solo stay

There’s only one working elevator and it is confusing at times, because there is a maintenance one in the middle. Otherwise, excellent stay.
Nicholas
Reviewed: 6 Jun 2026

4.0/5.0

Great
Good stay for a few days at this hotel in Playa del Carmen in early June to decompress after diving both on Cozumel and the cenotes south of Playa. Nice location in the middle of a lot of activity — shops, restaurants, bars, etc. But the room was quiet and not noisy at all. The hotel is a few blocks off the ocean but beach activites this time of year are undermined by seaweed infestation. (The seaweed problem is especially bad south of the Cancun hotel strip to Tulum sometimes beginning as early as April and sometimes lasting until October.) The service at the hotel was excellent. My room rate came with an American breakfast each day which was very good. The hotel has less than 100 rooms and has a boutique feel. There are two floors of rooms and an expansive rooftop with a pool, bar, and restaurant. The menu is limited but the food was fine. The pool service was very good. The fitness center is paltry but it wasn’t a problem for me b/c no one else was in there when I used it.

Overview

Hyatt Centric Playa del Carmen - Downtown House & Beach House

Rooms:119
Floors:4
Star rating:

With a stay at Hyatt Centric Playa del Carmen - Downtown House & Beach House in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playacar Beach.

Description

With a stay at Hyatt Centric Playa del Carmen - Downtown House & Beach House in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playacar Beach.

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Exploring the area

Transport

Playa del Carmen Airport

Airports
1.3km

Attractions

3D Museum of Wonders

300m

Playa del Carmen Main Beach

400m

Central Square

400m

Plaza las Perlas

500m

Quinta Avenida

600m

Bahia Bay Cozumel

800m

Mario Villanueva Stadium Madrid

800m

Playa del Carmen Maritime Terminal

900m
See map

Facilities & services

Popular facilities
Rooftop terrace
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
General
Parking
Non-smoking throughout
Shop
Elevator
Accessibility
Wedding services
Airport transportation(additional charge)
Free bicycles on site
Valet parking (additional charge)
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Tourist info desk
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Accessible airport shuttle
Food & drink
Poolside bar
Breakfast service (additional charge)
Activities
Shopping mall
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 23:30

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 300 per accommodation, per stay

Resort fee: USD 10 per accommodation, per night

The resort fee includes:

Additional inclusions

Beach access

Beach loungers

Beach towels

Fitness center access

Fitness/yoga classes

Health club access

In-room coffee

In-room safe

Phone calls

Pool access

We have included all charges provided to us by the property.

Other fees

Fee for local cuisine breakfast: approximately USD 25 to 30 for adults, and USD 15 to 20 for children

Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)

Covered valet parking fee: USD 20 per night

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.

See all policies
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