Waverley Guest House

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff were very nice, stored our luggage, and let us stay to wait for our friends to pick us up. The room was fine except we found the bathroom unclean. We had to ask staff to clean it which they did. The shower was confusing to use. I would recommend to give guests instructions on what to turn on to use the shower. We also didn’t get a floor mat to dry our feet after showering. I feel bad cause they seem understaffed since we had to wait for at least 5 minutes before we can speak to reception. Overall, great location and service. Just need better cleaning, instructions to the shower, and maintenance.

We arrived late in the evening nobody has a front desk we finally got the key and get up to the room and in the bathroom there’s a corner shower with no door on it. There was no bath mat in front of the shower. Next we opened the window there’s no screen and what looks like mold along the bottom of it frame for the window. Bird poop on the second window. Must have been 10 or more sea gulls making noise all night long. The next day we put a note on the desk cause when we left no one was in the front desk to ask for a bathmat and some extra toilet paper. When we got back the lady at the front desk tossed the bath mat at her to my friend to get the toilet paper off the table. She asked if front desk could call a taxi for us the next morning oh, we don’t do that. You have to do that yourself. Friend and I would never ever stay in a place like this because we were arriving at 9 o’clock at night. Didn’t have much choice to try to spend the night Some where else. I am a Gold member .

Rooms up 2 flights of stairs with no lift and tiny rooms with hard beds. Booked 3 nights, but left after 1.

No one was available to check us in. The room had steps inside of the room that were not marked that were very dangerous. The bathroom had mold in the shower. We had one small towel and one hand towel each the breakfast was minimal with only breads, coffee, and tea. The property was old and not maintained. There are stairs, but no elevator. The bedding had holes in it and stains. There was no parking we were left to our own to find spots on the street. The Internet was very sketchy we got kicked off a lot. It is also in a very noisy area. The interior light of the room did not turn off at night. And there was only one outlet for the whole room. We did have a private bathroom, but other people checking in we’re not made aware that they had to share a hall bathroom. Angela the check-in lady did try to help us.

Room was clean but the toilet had black damp on the ceiling no lift the pillow cases had marks on them and the beds were uncomfortable curtains not fitted properly so we couldn’t shut them properly

Didn't stay and cancelled my booking. V central location and manager helped me in a professional manner when we realised the accessibility issues.

Wonderful staff, excellent location, and good value. Nice to have breakfast included.

Noisy

This was a great place for us to stay because of its location very close to the train station, restaurants and shopping within walking distance. The loud music from the nearby bars was bothersome, but we were willing to put up with that because of the location, and they stopped about one o’clock. Breakfast was mainly bread. They do have a washer and dryer available after 6. And they stored our luggage until we could leave.

Clean room Great location and WiFi