Nagano Tokyu REI Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Incredibly kind staff, clean , spacious rooms! Perfect location

Clean room. Right opposite the train station. English speaking staff.

Very attentive staff. Easy check in. Close to station. Very good buffet breakfast. Reasonable room rates. Comfortable room. Everything you need really.

Clean, compact rooms, great air con and purification Tea and cosmetics great. Good bathroom though compact. Compact bed

The breakfast was good and the staff was really nice, the rooms are just incredibly small.

My husband and I stayed 1 night at this hotel. The check-in was simple and the staff was friendly and helpful. We speak very little Japanese and there was no problem. We were offered the opportunity to change our room, but declined and stayed in the standard double room. This room is very small but was okay for us for one night. It would be challenging for those with more/larger luggage than the two small carry-on sized pieces we had. Those with full sized luggage should get a larger room (over 18 meters squared). The room was a bit dated but clean. It was reasonable given the price. The hotel offered a good amount of amenities for those needing toothbrushes, razors, tea etc. We just needed coffee which they had. We didn't have breakfast. We didn't need parking. It is close by the train station for easy access to transportation and there was a convenience store within 100ft/50meters. The hotel allowed us to leave our bags with them while we explored after check out. Overall a great, basic accommodation at a reasonable price.

The Hotel itself is at a very nice location just outside the train station which is very handy-we has a twin room and unfortunately the sizes were too small which is a shame.

The hotel delivers what you pay for — expect nothing else. Nevertheless, it could be better, a lot better. Also, the staff, for the most part, were great, but there were a few who were not. I did not enjoy my stay at all. Especially with so many options around, I would have happily chosen another one.

Breakfast was excellent!

Clean room and great area