Grand Hotel di Lecce

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Dated hotel with large rooms. The breakfast was ok with scrambled eggs and hot dog sausage as the only hot choice. Good selection of meats and cheeses. Plenty of cakes if you like that for breakfast. Parking was easy we managed to park outside on the road near the hotel in the blue zone with a cost. The entrance to Lecce historic centre was only a short walk as was the train station. The hotel is located next to the immigration centre and there were lots of people queuing each morning which was a little unsettling

Historic hotel near the station and well located for the Duomo etc. the room although spacious was not very welcoming, and the breakfast was somewhat disappointing. Some lovely pieces of furniture here and there and the staff were generally very nice. One downside was a very annoying door bell that went off in the front reception for every automatic door opening, which occurred even after a light gust of wind. Shame as the hotel could be great.

All great! Very convenient to station.

Great location between train station and centro storico. Rooms are nice, staff is great. Had trouble with thermostat and needed to open window to cool room.

Breakfast is OK. No parking needed.

Great location and building however several minor issues culminated in irritation and disappointment.. no plugs in sinks, batteries low in Tv control ,kettle and mugs but no spoons tea sugar not replaced.Last morning a lot of breakfast choices not available. No croissants lady staff member very rude..Hard to comment on staff 2 in breakfast. No real interaction with us at reception

Breakfast was incredible and plentiful. Fresh fruit and vegetables with Salento products. Room was spacious but a bit outdated. However that is the style of the hotel. We could not use the pool due to bad weather but the pool area seemed nice.

Very close to the station. Rooms were clean.

Ok

We had a 3 night stay and booked 2 rooms - 1 for my wife and I, and another for our 2 teenage boys. The Hotel as expected had a nice old world feel to it and the bedrooms were spacious and comfortable. The breakfast was good, continuously replenished and offered plenty of choice. The pool was a welcome benefit given the heat of the August sun. Alas problems with the showers in both rooms and the poor service to get them repaired is what leaves us underwhelmed by our stay. We arrived late on the first night and the next morning found our shower to be completely non-functional. The shower in the boys room, worked but would not stay in place so had to be held in your hand while you showered. The first morning we all had to endure this ritual. We reported the issues to reception that morning. On our return in the late afternoon, no action had been taken and we again reported it before leaving for dinner. Arriving back we found that the problems still not had been addressed and we made do with the broken fixture in the boy's room once more. The issues were finally resolved only after our second day. Faults happen and repairs are a common thing in hotels, however it was the slowness to respond, the fact that we received no acknowldgement of the delays or an apology on leaving that really spoiled this stay for us. Unfortunately providing 2 rooms in poor state of repair then taking 2 days to react and repair is not what one would expect from what claims to be a 4 star hotel.