Urban Place Gangnam

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff were all very friendly, kind, and helpful throughout my stay. The hotel itself is relatively old, especially the plumbing. My room was small, but it was a comfortable size for one person. I really appreciated having both a washer & dryer in the room, which made doing laundry convenient. The hotel also has a dedicated laundry floor if needed. There is a gym with a good selection of equipment and a decent amount of space. However, when I visited in June 2026, the A/C wasn't working, so it became quite hot inside. They had a door propped open to improve airflow, but it was still warm. One thing to note is that my hotel bathroom has a notice asking guests not to flush toilet paper, sanitary products, or any foreign objects because the older plumbing can clog easily. If you're from a Western country, disposing of used toilet paper in the provided trash bin instead of flushing it may feel unusual or unsanitary. The bathroom trash can is pretty small, so I had daily housekeeping to empty it, which helped. The bidet in my bathroom wasn't working, and neither was the electrical outlet in the bathroom. Overall, I think the hotel offers reasonable value for the price. However, there are several nearby hotels that cost only slightly more and may provide larger rooms, newer facilities, and plumbing that allows toilet paper which may be preferable if that's what you're accustomed to.

정말 최악이었습니다. 밤 11시 이후에 도착했지만 체크인이 안 됐습니다. 확인해 보니 아주 작은 글씨로 ‘11시 이후에는 체크인이 불가’하다는 안내가 있었습니다. 전화를 했지만 다음 날에도 전화를 받지 않았습니다. 밤 11시 이후 체크인이 불가능하고 낮에도 전화를 받지 않을 거라면, 애초에 Hotels.com에 등록되어서는 안 되며 Hotels.com에서 삭제되어야 합니다. 차라리 Airbnb에 등록하는 게 맞습니다. 웹사이트에도 ‘체크인은 밤 11시까지만’이라는 정책을 극도로 작은 글씨로 표시해 두었는데, 이는 고객을 기만하고 무시하는 처사라고 느껴집니다. 결론적으로, 저는 이 곳에 예약함으로써, 당일 숙박비를 환불 받지도 못하고, 밤 늦게 새로운 호텔을 찾아서 비싼 값을 추가로 지불해야하만 했습니다. Absolutely terrible. I arrived after 11 p.m., but I couldn’t check in. When I looked into it, I found a note in very small print saying that check-in isn’t allowed after 11. I called, and even the next day they didn’t answer the phone either. If check-in isn’t possible after 11 and they’re not going to answer calls during the day, they shouldn’t be listed on Hotels.com in the first place and should be removed from Hotels.com. If anything, they should be listed on Airbnb instead. The website also mentions the “check-in only until 11 p.m.” policy in extremely small text—this feels like misleading and disrespectful treatment of customers. In conclusion, by booking this place, I not only couldn’t get a refund for that night’s stay, but I also had to find a new hotel late at night and pay an additional, higher price.

Clean and simple. Not a super personal place, staff are there but not super interactive. Overall a fine place to stay.

You can’t check in after 11pm. That’s a huge issue if your flight encounters any delays or you have traffic issues. You won’t be able to speak to anyone. I had confirmed with staff earlier in the day that I could do a late self check in and although I was told ‘yes’ twice, it was not the case. Super scary in an unknown city to spend money traveling to a place that can’t be checked into and no one to reply to customer service. Non refundable and these hours aren’t easily found on this listing. Amenities were fine, basic. There are no international outlets, usb, etc. you absolutely need an adaptor to charge or use electric outlets. No outlet by the bed for a phone. Had a small kitchen if you were looking for an apartment style extended stay. Just be prepared, it’s not a hotel. Not really an ideal international traveler spot. Or easy for a quick trip. Better to go somewhere with 24 hr front desk who could assist should anything happen.

Good location

Yes

Always clean and convenient location. My favorite hotel in gang nam

Good hotel stay near amenities

Cozy room. suitable for single stay

Super clean room, beautiful view of the city from my window, great amenities and very low price