DoubleTree by Hilton Amsterdam Centraal Station

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Excellent location in centre of town.

Good location. Walking distance to main attractions and Viking ship terminal. Room was small

room and bath were always clean, plenty of towels and soap shampoo etc,

They’ve cleaned up the property quite a bit. The elevators are slow a couple been out of order for a long time they should fix that. My room was fabulous with the balcony but just too many cruise ship passengers. They need to figure out a way to check in regular people instead of having to wait behind 50 very old people. The lobby is just too crowded. They need to do a pre-check-in or something. Other than that, it’s OK if you don’t mind waiting in long lines.

Location by the train station was awesome. Easy access to downtown Amsterdam and great restauarants.

Excellent concierge staff, good restaurants on premise and nearby. Big rooms. Rooms were dimly lit and lacked dressers is the only complaint. The accessible bathroom in-room was very large. Also had an adjustable bed. Good value for what you get for the money

Staff service & location were great. Room lighting very poor and shower water pressure much too low.

Location & staff service was great. Lighting in rooms was very poor, as was the water pressure in the shower.

The staff was so helpful and I would highly recommend this hotel.

A real shame. Not worth the money We are normally loyal Hilton customers, preferring to stay at their hotels when we travel. We normally stay at hotels 2-3 times per month. The room rate is £435 per night for a family room, a king size bed and two bunk beds. Location wise it’s perfect - right next to Centraal Station but that’s the best bit of the hotel. The room was extremely dark with the only windows looking onto an internal atrium. The air conditioning makes a lot of noise but doesn’t change the actual temp below 20 degrees Celsius (despite is saying 17 on the thermostat. We tried the setting both with and without the slither of a window open. The EDN restaurant in the ground floor is nice. The food was varied and not bad value £120 for a family of 4 including a bottle of wine. If you wanted to sleep past 7am however forget it. The cleaning staff have their store room/office opposite our room (Room 311). Everyone who enters or exits the staff room just let the door slam shut every 5 minutes waking us up and probably the whole corridor. This has continued from 7am until 7pm, EVERY day. So much for a restful holiday. We ordered room service on two occasions, on separate days using the online website. The order was easy with a good selection of items. You can pay with card at the time of ordering or charge the cost to your room. I paid on card both times. A lengthy investigation followed to prove I paid as the reception didn’t believe me. Be careful if you order!