Hotel Indigo London K West Shepherd's Bush by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!

Hotel is beautifully presented. New and fresh. Room was tastefully designed with a Nespresso machine, fridge and kettle.

Excellent hotel good location

Spotlessly clean and the staff were all very pleasant and very helpful.

I enjoyed my stay and the staff were really helpful.

No parking. Rooms are not sound proof. If you are looking for a place to put your head…done. Otherwise, move on.

Brand new hotel and is really lovely. Just some points to add. The kitchen is a show cooking so you see everything. At breakfast the female chef had long hair and whilst cooking she was constantly touching it to move it out of her eyes and then continuing to cook, not good. Should have in a bun, in a hat or in a net. The ironing board is a tiny desktop one, where should it be placed to iron? No safe in the room. Ground floor and London made me very nervous leaving valuables in our room.

The hotel was lovely and refurbished and the staff were so welcoming and really friendly and genuinely cared for you and your needs. 10/10 will stay here again!

Our stay at Hotel Indigo K West was superb from start to finish. Every member of staff was a credit to the hotel—friendly, welcoming, and attentive, with excellent attention to detail throughout our stay. What really stood out was the personal service. The staff made us feel genuinely welcome from the moment we arrived, and they even remembered our onward travel plans when checking out. These thoughtful touches made us feel valued and added a level of hospitality that is becoming increasingly rare. The rooms were stylish, spotlessly clean, and thoughtfully designed, with great attention to detail throughout. We were particularly impressed by the accessibility features, which were well considered and integrated seamlessly into the room design without compromising on comfort or style. We had lunch at the Flock restaurant within the hotel, which was also excellent. The wood-fired pizzas were of a very high quality and the bar/restaurant area had a wonderful atmosphere, with great music that created a calm, relaxing, and welcoming environment. Overall, the combination of exceptional service, comfortable and well-designed accommodation, excellent food, and a relaxed atmosphere made for a fantastic stay. We would not hesitate to return and would highly recommend Hotel Indigo K West to anyone visiting London.

What a great little gem! Staff was absolutely exceptional. Great location. Quiet street. Beautiful property.