The Sands Khao Lak by Katathani

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The resort was designed more for young people. The quiet rooms often were over run by other family members not staying in that area

Super family friendly, could be cleaner and breakfast was a bit basic.

Good experience. After previously being at the Phuket hotel in the same company this one is slightly older and more tired, but we got upgraded to a junior suite which was lovely!

The hotel has great kids entertainment with lots of options in the pools with slides and a lazy river. There’s a quieter pool close to the beach with a bar and restaurant if you want to escape the noise of the children’s pool. The service around the pool was generally terrible. It rained heavy off and on the first 3 days we were there and the pool staff just folded up the mats on the pool chairs so all the water just sat inside them and then they reopened them when it stopped. No one bothered to dry the chairs so there was no where to sit. You also cannot get clean pool towels during the day. They drop towels at your room door in the morning and that’s it. There’s no where to get clean ones during the day and if you ask for them that won’t give them to you. So when it starts raining you end up having to carry wet towels in and out of the pool all day, very annoying and frustrating. The breakfast was atrocious, the worst I have ever seen in a resort (and we have stayed in many). Very poor quality and selection. The food in general was horrible. Very basic and poor selection for kids, we only ate dinner once there as it was so bad. The cleanliness in the rooms needs to be improved, arriving into a room and seeing hair in the bathroom is disgusting. The showers need a good disinfectant. The daily housekeepers deliver towels and make the beds, there’s no cleaning happening day to day, our hand basins where not even wiped down. Overall very disappointing.

Our stay at The Sands Khao Lak was absolutely fantastic from start to finish. The resort is beautiful, immaculately maintained, and perfectly located right on the beach. The pools were incredible, with plenty of space for both families and adults to relax, and the beach itself was peaceful and stunning. What really made our stay special was the staff. Every single person we interacted with was warm, friendly, and genuinely eager to help. Their hospitality made us feel welcome from the moment we arrived until the day we left. The rooms were clean, comfortable, and well-appointed, and the breakfast buffet was one of the best we’ve experienced, with a huge variety of delicious options each morning. There were plenty of activities for our kids, making it a wonderful destination for families, while still offering quiet spaces to unwind. We left with amazing memories and wouldn’t hesitate to stay here again on a future trip to Thailand. Thank you to everyone at The Sands Khao Lak for making our vacation so memorable. Highly recommended!

We stayed here as a family with children and really enjoyed our stay. The kids’ club is excellent, with many games, computer games, a small cinema room, and fun activities. Our son even joined a Thai boxing class and loved it. The pools are large and have many facilities for children, the beach is beautiful, and our room was very nice and clean. A great hotel for families!

Family-friendly resort. It’s a pity that the water park (slide, kids water splash, lazy river) has limited use times. This needs to improve. Kids Club was big with 5-star staff. Breakfast was average.

Amazing facilities, will definitely go back soon.

Rooms were clean but small and seemed a bit rundown. Bed seem a bit worn. Breakfast was okay not the best I’ve had, staff were nice enough. Definitely family friendly great for children it’s quite isolated so it’s a lot quieter and harder to get places. Resort was beautiful but rooms definitely were rundown.

Room was great. Spacious and modern with excellent AC. Hotel grounds were well kept and pretty. Breakfast options were plentiful. We only stayed a night due to flight changes but would consider returning.