Onyang Hot Spring Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was clean, staffs are kind and friendly.

We spent 8 days at this hotel. The room is comfortable and adequately equipped. The hotel is conveniently situated, within walking distance of the railway station, various bus stops and a busy bustling market. The staff were pleasant and did their best to help our communication problems! The hotel is over the hot springs which guests can use.

Perhaps, the AC was malfunctioning or the management

Very run down. Clean but old. A/C unit did not work well. Kid saud it felt like a haunted house. We were there on a Sunday night.

The location of the hotel is very good. But it is a bit of a rundown place. The carpets in the rooms are disgusting. The traditional spa is the highlight.

I came here to enjoy hot spring water but they charge every time in and out and no shampoo and poor equipments. Also I paid breakfast money but no buffet in the morning because of not enough customers to operate breakfast bar in the morning

Old. Dirty. Smelly.

This property is very old and so are the furnishings inside of it. The couch in my room was ripped in multiple locations and the carpeting was so dirty in places that it looked dark brown or black, when it was actually beige. I tried to cancel the reservation because I did not want to stay there with the existing conditions but the manager there (I was told his name was Chen) refused to allow early checkout or any type of refund for the gross conditions. I ended up leaving the property and finding a new hotel (Ramada) even though I had already paid for the nasty one. Thankfully, Expedia is much more hospitable and was able to offer a OneCash credit to help offset some of the costs. We will never go to this hotel again!

Hotel is old, carpet in my room looks like haven’t done dip cleaning in decades.

The property was quite old and run down but the staff was very friendly and helpful. Also the resin I gave it 4 stars instead of 3 stars is that the price is not bad, and I believe most hotels in the area are similar. The onsen is good but also other hotels have them as well. I guess this is one of the most famous ones.