Property policies
![]()
Check-in/out Time
Earliest check-in time:After 14:00
Latest check-out time:Before 12:00
![]()
Check-in policy
The guest responsible for check-in must be aged 21 or above
Room enhancement works will be carried out from 18 December 2026 to 30 June 2027. The hotel will remain fully operational throughout this period; however, guests may experience occasional noise and dust during the works. Please note a scheduled power outage on 21 December 2026 (10:00 AM – 6:00 PM)—air conditioning and main power will be unavailable, with minimal lighting supported by generator backup.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Note: Check-in policies vary by property. Please check carefully before booking
![]()
Child Policy
Children at all ages are welcome to stay at this property
Age
|
Fees
|
|---|
0-5 years old Breakfast included | Free |
6-12 years old Breakfast included | MYR183.60 per person per night |
Children aged above 12 will be charged as adults at this property
Up to 1 children aged 12 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.
![]()
Extra bed policy
Only 1 extra bed can be provided for each room
Age
|
Fees
|
|---|
Other | Extra bed: MYR178.20 per person per night |
Costs for cribs and extra beds aren't included in the total price. You'll need to make a separate payment for them when checking in. Child and extra bed policies can vary depending on the room and the total number of guests staying. Please contact the hotel directly for details.
![]()
Mandatory fees
You'll be asked to pay the following charges at the property:
Deposit: MYR 100.00 per accommodation, per night
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Effective 1st January 2023, Tourism Tax of RM10.00 per room per night will be imposed for International visitors/tourists.This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
We have included all charges provided to us by the property.
![]()
Other fees
Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.50 for children
Uncovered valet parking fee: MYR 30.00 per day
Early check-in is available for a fee (subject to availability)
Late check-out fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
![]()
Food & drinks
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
