DoubleTree by Hilton St. Louis Airport

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff is wonderful and tries their hardest to meet every need, request, etc. Truly, they were lovely. However, that can't balance fully some of the shortcomings of this property. First, the breakfast is bare minimum - eggs, pancakes and bacon, plain bagels, cream cheese, toast, oranges, two cereals and a juice. That sounds like a lot until you realize it's mostly carbs. It's oddly laid out and impossible to toast anything without being in the way of the line. You are charged extra for it, but no one keeps track of who has paid or who hasn't - so pretty sure we could have just walked in to partake. It's also served in the basement restaurant. Additionally, the shower had zero water pressure, It was equivalent to a weak hose, as the only setting that provided any useful pressure was the single stream massage setting on the showerhead, but it barely eeked out water, so certainly no massage. There are some nice public areas - the lobby and the "tech lounge" were really useful. We stayed as part of a "stay to play" sports event, it wasn't very well suited to youth athletes, but for adult travelers, it's a good budget choice with a solid staff.

Great place to stay when flying out early. Very nice staff and comfortable rooms.

The property was clean maintained. It was in a good location and accessible/suitable to our needs.

Good location

Everything was fine and shuttle service was great. Bathroom needs a DEEP clean

Next to airport and you really didn’t notice. Nice spot and good staff

Good place to stay on a layover. Staff courteous and helpful. The rooms are clean and spacious. The bar/restaurant is clean excellent.

Helpful staff. Nice rooms. Good bar restaurant

bad parking

While the place was clean, there was so much activity going on all night long. There were people slamming the doors in the middle of the night and we felt like someone was going to break down our doors. Strange activity of people going in and out of the building and just hanging out in the parking lot at all hours of the night. Both nights it was impossible to get any sleep as people were either yelling, crying, creaming at one another and slamming doors. It certainly felt like there was some illegal activity going on and it felt extremely unsafe.