Wyndham Houston near NRG Park/Medical Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Free parking.lobby is nice.

Nice room! Very spacious and nice amenities!

Old rooms… couch not usable… AC is regulated and not continuous

Friendly staff at counter and clean comfy room. Definitely staying again.

The room was clean 1202, although the hotel has a smell of humidity. The personnel is very helpful and professional.

I was very disappointed with my stay at this hotel. there was no refrigerator to put my medicine or microwave in the room. When I asked the front desk, they told me that none of the rooms in the hotel had refrigerators. However, my friend, who booked a room at the same hotel, had a refrigerator in his room. After I pointed this out, they told me they would move us to another room that had a refrigerator. We packed all of our belongings and moved, only to find that the new room also had no refrigerator or microwave.To make matters worse, the second room was even smaller and very yycramped for our family of four. When I called the front desk again, they simply apologized and said that was all they had available. It was very frustrating to go through the inconvenience of moving rooms for no reason On top of that, housekeeping never refreshed our room during our stay.We stayed for several nights, but no one came to clean the room or replace our towels. Overall, the experience was disappointing due to the inconsistent information from the staff, poor communication, and lack of basic housekeeping service. I would not choose to stay here again.

The room was spacious and the bathroom was great for elderly people safety. Room clean and the beds very comfortable.

The property can be maintained better.

I rarely leave negative reviews, but my stay at the Wyndham NRG/Medical Center was disappointing from beginning to end. I booked through Hotels.com because I was traveling for business on a strict budget. After paying for my room, I was told I had to pay an additional $100 for incidentals. My issue wasn’t the deposit itself—it was that it wasn’t disclosed during booking. When I politely said guests should be notified beforehand, the front desk employee coldly replied, “That’s a third-party app. We can add whatever we want after. Do you want the room or not?” That response set the tone for my stay. I’m diabetic and need to refrigerate my medication. My room had no refrigerator, despite there being an empty space where one should have been. The hotel showed no willingness to help with this legitimate medical need. The listing also claims the hotel has been refurbished and updated. That was not my experience. The property looks decades old, with heavily worn furniture, fixtures, and finishes throughout. The worst part came that night. After showering, I was relaxing on the bed when I saw a large rat eating my dinner leftovers. With the lights on, it boldly tore open the packaging and wasn’t afraid of people. It was so fat it struggled to run away. Poor customer service, misleading advertising, no concern for medical accommodations, and rodents in the room made this one of the worst hotel stays I’ve ever experienced. I cannot recommend staying here.

Great for the price