Old Town Western Inn & Suites

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Always a great stay here! Clean, friendly staff, quiet, nice.

Parking was $15 but free street parking. Don't let the exterior fool you, seems the rooms were upgraded. We were able to pay for early checkin and enjoy the suite. Would totally stay there again.

Easy check in and check out. Rooms were clean, did have an elevator. Breakfast offered had waffles and cereal, with toast or bagel, juices and coffee. Pleasant outside seating area. Meet some nice travelers there. Parking is available inside for a fee, it is tight. Street parking is available first come first park. Is walking distance to Old Town. Beds we're comfortable. Tub/shower is available. Plenty of space in the room with fridge and coffee maker. Nice, quiet area. Would stay here again.

The building and room were clean and the room looked like it was recently renovated. It was convenient to where I needed to be for 4 days and an easy walk to Old Town for dinner each night. I did not have a car, but walked or took a Lyft anywhere I needed to be. Convenient to grocery and retail stores just over a mile on the other side of the Interstate. Fridge, Microwave and small coffee maker in the room. The A/C unit was a bit loud, but that's OK as it muffled the sounds of people coming to their room later at night. I did not partake of the free breakfast and opted to go across the street to the Courtyard Marriott for coffee in the morning. Nothing wrong with what was offered, that's just my preference. I would stay there again.

Location is a benefit for this hotel. Room was clean but a little dated. A window was cracked the length of the window. Notified front desk and they were aware of it but not sure when they plan to repair. Place was quiet and the staff was helpful. Continental breakfast has limited options. We stay in San Diego about three times a year and like staying at different places. Looking forward to next stay but pretty sure it will not be at this hotel.

The hotel overall is run-down. The floors in the walkways are uneven because of water damage. The floors in the rooms are chipped and ripped. The beds were nice and the bathroom was nice. The parking garage was low and our truck couldn’t fit (which isn’t their fault) but finding on-street parking was very difficult and the roads are so narrow with parked vehicles that only 1 car could pass at a time. The continental breakfast consisted of a room as big as a closet with juice, tiny mini-muffins (like 5), Frosted Flakes, Cheerios, and 2 waffle machines. Only 3 people could fit in the room at a time. We paid extra for a hotel that offered breakfast and it was incredibly disappointing.

The staff was very attentive and quick to respond to our requests. Very courteous and knowledgeable. We reserved 3 rooms and all were clean and well maintained.

It was good

The blonde lady has a permanent stank face. The Latina lady with an accent was very professional and cordial. Again, blonde lady was short with us and seemed annoyed to have to check us in. She gave monotone and annoyed information.

Good location, friendly and helpful worker, older hotel that needs renovated.