Hotel Plaza Las Matas

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The front desk staff was very welcoming and helpful. The hotel itself is very nice and located right next to the station with some restaurants as well. The breakfast was a bit underwhelming, however.

Perfect for what was needed

Rooms are tired, hairdryer was dirty and wasn’t working. The Concierge was rude to us when we checked in. They need to be nicer to their guests.

The room was comfortable, quiet, clean and the front desk staff super helpful. They had a breakfast buffet but we never used it. Close to the train station to Madrid but not much else around. Only bad thing was the internet was very spotty and you could only run 2 devices - if you asked they gave you a code so you could hook up more.

Rating: ★★☆☆☆ (2/5) I stayed two nights at Hotel Plaza Las Matas, which is advertised as a four-star hotel. However, there is absolutely no way this property would meet four-star standards on any international scale. The Negatives: • The first room I was given had air conditioning that was running, but not cooling, in the middle of the summer heat. I had to request a room change around 1:00 a.m. due to the unbearable temperature. • The second room had functional air conditioning, which was a relief, but beyond that, the hotel is extremely basic. • The furnishings are minimalist and very dated, the rooms are tiled throughout, the beds are single, and the mattresses are mediocre at best. • This is a low-cost, budget-oriented hotel that would be classified as two stars anywhere else in the world. There is nothing luxurious or refined about the experience, which makes the four-star classification extremely misleading. The Positives: • The hotel is very conveniently located right next to Las Matas train station, which connects directly to Madrid city center and to other train lines for long-distance travel and Madrid-Barajas Terminal 4 airport. • It is also located just off the A6 highway (Carretera de la Coruña), the main artery connecting Madrid with the northwest of Spain. This makes it very practical for travelers heading to or from Madrid, or crossing the country via the A6. Conclusion: If you are looking for a basic place to sleep near the train station great!

Rating: ★★☆☆☆ (2/5) I stayed two nights at Hotel Plaza Las Matas, which is advertised as a four-star hotel. However, there is absolutely no way this property would meet four-star standards on any international scale. The Negatives: • The first room I was given had air conditioning that was running, but not cooling, in the middle of the summer heat. I had to request a room change around 1:00 a.m. due to the unbearable temperature. • The second room had functional air conditioning, which was a relief, but beyond that, the hotel is extremely basic. • The furnishings are minimalist and very dated, the rooms are tiled throughout, the beds are single, and the mattresses are mediocre at best. • This is a low-cost, budget-oriented hotel that would be classified as two stars anywhere else in the world. There is nothing luxurious or refined about the experience, which makes the four-star classification extremely misleading. The Positives: • The hotel is very conveniently located right next to Las Matas train station, which connects directly to Madrid city center and to other train lines for long-distance travel and Madrid-Barajas Terminal 4 airport. • It is also located just off the A6 highway (Carretera de la Coruña), the main artery connecting Madrid with the northwest of Spain. This makes it very practical for travelers heading to or from Madrid, or crossing the country via the A6. Conclusion: If you are looking for a basic place to sleep near the train station ….

Excelente

The property was great, parking was great and the staff was great. We should have stayed somewhere closer to downtown Madrid because this was too far for us to go back and forth to places. But as far as the hotel and the area, it was great.

I thought it was going to be close to the airport but it wasn’t. It cost me a lot of money for a taxi. I got there very early on a Sunday and it is located in a small town, a nice place but nothing opened which I guess is normal for a Sunday. The staff was great they did manage to get a room ready for me very fast.

This is always my #1 option when visiting Madrid.