Hotel Chatillon Paris Montparnasse

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The building has a French feel to it. Also, at the end of a small, seemingly private street so it is very quiet. Near convenient restaurants.

We only stayed for 2 nights, but found the hotel easy to access, and had a great first impression because of the friendly and knowledgeable front desk landy. There’s almost zero parking available on the street, but there are parking garages nearby underground. E-bikes put the entire city in range within 20 minutes. Our room was clean, just large enough for two adults, and the AC worked well. The bed was firm and we slept great. The little dining room was nice for a continental breakfast, and the young woman working there kept clean and restocked very well. Every employee we saw were young, hard working, and friendly. We would happily return because of the staff and the cleanliness.

The room was clean, however the soap dispensers did not work too well.

The room was nice, the staff help us with everything, the hotel is well located and close to the train station

The receptionist tried to double charge the room to my dad just because he didn’t speak English or French, claiming that hotel did not receive the payment from Expedia. when I get involved over the phone, the receptionist try to make it that the money was not transferred. After argument over the phone and told him that I have a receipt from Expedia and statement from the bank, the receptionist back off. It was obvious the receptionist tried to double charge my dad and used him because he doesn’t speak English or French.

The hotel was beautiful in a perfect part of the city for a solo traveller, close to transit and places to eat nearby.

The hotel is very well located, very clean, and the room is comfortable. My only comments are regarding a few small issues. On the first day, the hand soap ran out (after housekeeping had already come by; it seems they don't check these things, which is odd), so I had to request a refill. The following day, the shower gel and shampoo also ran out; I had to ask for those as well, and the replacement they provided lasted only two days. One evening I asked at the front desk whether the tap water was drinkable. The staff member said yes, then told me to wait a moment and came back with two small bottles of Evian. I thought it was a kind gesture. However, at checkout, I was charged for those two bottles. I don't think that was necessary. These are really minor details; but if addressed, they would make the stay even better! Small fixes that could go a long way. Overall, the hotel is great and the location is excellent; I would definitely recommend it.

There was no mini fridge in the room. But clean and modernized classic Parisian room.

It is a very quaint hotel. Excellent location the staff is very friendly and helpful (extra points for the breakfast lady). It’s in a very busy quarter but the location itself is very quiet. Lots of shops and restaurants nearby. There are 2 metro stations nearby. We used Alèsia, you can take metro 4 there to Chatelet and from there hop on another train to all the attractions. Very convenient. The room was nice, airco worked great, big bathroom with plenty hot water and daily room service. Only thing that I didn’t like is that we had a ‘double’ bed which was basically to twin beds pushed together. No cuddling there. This is easily resolved with a good topmatress though. The breakfast was really good and well priced. It’s buffet style and had plenty choice. And for tea fans 🙋‍♀️they have teapots and a variety of loose leaf teas.

The elevator was broken. Luggage is heavy.