Imperium Suite Navona

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great location. Comfortable room and bed at a good price.

Rooms were clean & comfortable, actually quite large for a European hotel. The only drawback to this location is check-in is only 2pm -3pm so if you arrive later than that you need to contact them for instructions to self-check in, which can be kind of stressful if you are travelling with a busy schedule. Convenient location/walking distance to many tourist attractions. Airport shuttle service offered was very reasonable, driver was prompt at 3:30 am. Overall, very satisfied with this location.

Super nice staff, clean and beautiful room, easy to walk around

The manager Harold was accommodating during the stay. Close to sights.

The room was pleasant with a hot water pot and tea and coffee which helped us start our day. The location was perfect. Close to Piazza Navona, Giolitti's, and Pantheon.

First, learned that there would not be a receptionist at the hotel when we arrived, but an envelope that was supposed to have two key cards and a set of keys. We arrived exactly when we said we would arrive. There was only one key card. We inserted the key card at least 100 times and the door would not open. We called the 24 hour helpline and complain that we did not have a second key card and the key card that we did have was not working properly. She insisted we were doing something wrong yet we were duplicating exactly what she told us to do. Eventually, something lined up and the door buzzed, and we entered the hallway which was lined with garbage bags. Which was not a very nice site. We entered our room and it was icy cold the shower door hinges were off, and there was only a thin blanket on each bed. We called the 24 hour service again and requested extra blankets and the second key card once again. At this time, the lady unloaded on us finally she said there was a sliding door in the hallway and I could find blankets as needed. And I did so after we unpacked, we went out for the evening and when we came home once again, we could not get into our apartment. This time, howeverthere was a message on the 24 hour service number to call the police if nobody answered. I left a message saying if we did not hear back. I would have to call the police. Eventually, I had no other choice. I called the police. It took them an hour and they had the same problem. I want my $ back!

Todo bien. Lo que más valoré es el silencio por las noches y la limpieza de la habitación. Está cerca de muchos sitios interesantes.

Needs improvement on cleanliness, visible mold grout in the bathroom tiles.

Brilliant stay. Excellent location to walk to all the main attractions… including the Vatican. It is about 49 minute walk from Termani. Hard to locate from outside but it was hidden gem. Perfect location. Basic room but perfect for city break clean, kettle, hairdryer and safe in the room, air on. Definitely stay on our next trip. Owners very responsive on WhatsApp to questions and room clean and towels changed daily

Excellent location in the centre of Rome Exceptional service at front desk from taxi booking and extra night accommodation. Hard to find just behind a door up first floor for reception.