Crowne Plaza Toronto North York by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had a room right up against the elevator and you could hear it all night and it was very annoying. Other than that the place was nice.

The outside was deceiving as it was definitely dated. The lobby however was gorgeous and they had the aroma therapy scents throughout the lobby as well. They offered complimentary infused water which was refreshing. The guy checking us in was very helpful. I had a few questions so went back up to the counter and the lady was SUPER rude and inpatient. I didnt get her name. My confirmation email/receipt showed that half of the balance was already paid but when I got to the counter, I was told the full balance was due and parking was $20/night. My Expedia perks also said that parking was free. Before we got to the room, I saw at least 3 dogs in the hotel. The pet dander instantly activated and I had a sneezing attack. The room was semi updated. The bathroom walls had mold/mildew. The patio door was rusted and hard to open. I did in fact search for another hotel, but everyone was sold out so we stayed. The lobby was the best part. If I had my choice, I would've picked a different hotel. There were restaurants across the street which was in walking distance. Two out of three elevators were working so there was a long wait. We attempted to take the stairs but as soon as we opened the doors, it looked like we were going to get snatched so we went back to wait for the elevator.

The location is good and close to the old town. The room is clean and nice. The parking is 5 minutes away away and very hard to getting in and out of the garage building due very narrow entrance

We had two rooms the first one had a loud buzzing noise, the win cooler didn’t work and leaked water on the floor, the floor under the carpet was not level and had multiple divots, the room number was not on any of the signs so it was hard to find. The second room was a huge down grade it was small the phone and electrical cables were all visible and bunched up under the night stand and desk. We could hear everything going on in the hallway clearly. The only widow in the room was to a hallway that everyone walking by could see straight into the room so the curtain had to stay shut which made the room really dark. The elevator was super slow. The only good thing about this hotel was the front desk staff definitely not a luxury hotel and not worth the money

Tout était bien

Beautiful hotel with an outdoor pool, tennis court, and a small gym. Close to downtown and Toronto suburbs.

A lot of restaurants in the area. Ideal emplacement between Rogers Stadium and downtown

Noticed hair on the bathroom floor. Reported to front desk, no apologies, sent staff to clean the hair. Floor was cleaned but still hair in the bathtub. Telephone and alarm clock not working in the room. 2nd day just one bath towel instead of two for our room. No printed or on TV about the hotel and what was available for guests.

Nice hotel well located for our purposes.

Was a good place, nothing to complain about.