Eco Luxury Hotel Hanoi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I stayed at this hotel several years ago and was impressed enough to stay again. It's in a fantastic location, the staff are always lovely and the rooms are very comfortable. Breakfast was a bit disappointing. It is at a hotel 100 metres down the street and the buffet was very limited and everything was stone cold. Apart from that, i would highly recommend this hotel.

Good value room and location - staff were very kind too.

Overall experience was good

i fell for the pics on expedia, once there i was told they gave me a twin bed instead of a king size bed, the room is old, nothing like the pics, the only plus point is that its near to SF Spa

It was an enjoyable stay with friendly staff in Eco Luxury Hotel.

Clearly the pictures are Artist impressions cause the hotel looks nothing like the pictures online. There is nothing luxury about this hotel. I have been in budget hotels with better amenities. Breakfast is disgusting with very little choice about from the files. I would not recommend.

Paid $100 (USD) a night, photos and descriptions on Expedia vastly differ to what you actually get. Room service just walked into our room without knocking, my wife was sitting on the bed in her underwear....um, hello...! Overall, not a good experience.

we were quite disappointed with this hotel. The room did not live up to the pictures or the title of the hotel. Bed was so hard it was extremely difficult to get any rest and the bed base was broken and made a terrible groaning sound every time we moved. We had a top story room and we could hear animals (?) running around on the ceiling at night and in the early morning making it difficult to sleep. Breakfast was very ordinary and if you were not down by 8.00am there was little in the way of western food except eggs and bread which was only suitable for toasting. We asked for more bacon but were told they had no-one to cook because staff were on holiday for the Chinese New Year. There was no laundry service available for the same reason and then on the last morning there was not even butter for the bread. When we asked we were again told there was no butter because of the holidays and when my husband insisted they reluctantly brought out a teaspoon of butter on a plate. Most of the staff were pleasant and tried to be helpful when they could, but were limited in what they could offer. The location was pretty good though and most of the old quarter highlights were within walking distance. We are not convinced the hotel was worthy of 3 stars.

Photos showed are misleading, the hotel is ok but not as good like in the photos. Very close to a cool neighborhood and walking distance to different tourist attractions.

Service great, breakfast great, room with 24/7 ac and no disturbing sound from the street