The Hammock Hotel Ben Thanh

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was very clean. Location perfect. Staff helpful. Amazing supply of free snacks and drinks

Helpful friendly staff and a good location. Spacious room and the free amenities are a nice touch.

Surprisingly pleasant. Great location, rooftop and breakfast

The breakfast every morning was really good! Also - we did our laundry there for free. Friendly, helpful staff and clean rooms. Convenient location. Would stay there again 😊

Close to lots of places, walking and more.

lovely clean rooms, eager to please and make it a really nice stay for all of us. Will return!

The staff overall where great. Front staff women were great. The security guards friendly and helpful, room was kept clean, and the breakfast staff were excellent. Complimentary beer and water and snacks are a great service touch. I gave 3 stars vs 5 stars for the following despite all the positive feedback: 1) I never had hot water. It became warm aat the end of a 10 minute shower, there were ants on the coffee stand in my room, the hall carpets were visibly dirty. But even after 3 days at the hotel, a man at the front desk didnt, couldn't or wouldn't help with my request to extend my stay another 2 nights. I could book on Agoda but 2 separate rooms. I asked to stay in my same room as it would save cleaning time and effort and hassle for me to pack and repack so many times. Other customer's have booked so they get priority i was told. I already stayed 2 nights a d soon a 3rd, but rearranging a room to accommodate a current customer for already unoccupied rooms shouldn't be difficult, and telling me new customers are more important than me, already staying at the hotel was offensive. I never booked amd booked a new hotel in HCM city instead. Great stay until it wasn't, and why no hot water?

The room it’s OK but the common plan horrible. The carpet, the elevator, the stairs, the handrails old and filthy. The stairs from the rooftop to six floor to get to the elevator is stiff, dirty, sticky. You don’t want to touch the handrails while walking downthe stairs. The laundry in the laundry is very inefficient. we were puzzled how it gets a such high rating. The sink is extremely low and tiny. No hot water when shower.. We hope your experience staying in there is better than ours. Thank you checking out our review.

rooms were really clean and the beds super comfy. Complimentary beer and snacks was great. Found it really quiet and a great family sized room. Accidentally went to the wrong hotel to start with so be carefully your grab takes you to the right hotel.

The free pantry was amazing. Great location and a nice hotel. I would stay again