The Mayflower, Jakarta - Marriott Executive Apartments

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Love it

From the moment I arrived, I was greeted by a team of exceptional hotel staff, providing a truly 5 star experience! Special mention to the DM Muskan and cafe staff Fajri for truly wonderful and personalised service!! Staff like this make your stay truly magical. The room was large, and well maintained and perfect for a long stay. I was onlyvstaying a short stay this time but could see how comfortable a longer stay would be. The hotel is infront of public transport, metro and bus, and central for Jakarta.

A cockroach climbed onto my leg while I was sitting replying emails. My room faces the road and it was a bit noisy so I didn’t have a good sleep. However, despite the unpleasant experience, i found the staff to be courteous and helpful . . The room has a washing machine and it’s very useful.

I don’t eat breakfast. But the rooms were fine and the staff was great.

The staff was incredibly friendly and welcoming from the moment we arrived. Our room was modern and very clean, with comfortable beds that led to a great night's sleep. This time they just upgraded their room to be very modern and feel homey. The breakfast had a great variety of fresh and tasty options. Our stay was wonderful! I've been in this hotel many times since 2016. It feels like home. We highly recommend this hotel and would definitely stay here again.

Central location but front entrance is not available at night. There is MRT station nearby. Apartment is clean and modern. Breakfast variety is ample.

Bad points: -the rooms I stayed at is too Photoshopped and the actual room is very old and looks to have not been renovated for dozens of years -the room’s entrance door was broken and everyone could enter my room for a few days until I noticed it and Do not disturb card was also broken. -The wall-mounted phone in the kitchen was broken and dropped on the kitchen counter -the living room smells super dusty -the curtains are not cleaned and if you touch it, you would feel dozens of years old of wet dust sticks to your fingers -the cleaners do not wipe the floor at all(all of my hair remains on the floor after cleaning) -the cleaner took out my spare toilet paper rolls that I requested and secured to prepare for my upcoming days to fight with stomach illness and left only 2 rolls -made me feel the entire hotel tries to cut cost even sacrificing customer’s satisfaction. they stopped providing a paper cup for the water server at the gym and they do not change the towels and bed linens unless you explicitly show your intention that you want them to change them by leaving the towls on the floor and putting a “please change” card on the bed linen. If you forget that, they don’t change them unless you call the front. -no form type hand soap, and the cleaner picked up a soap already dropped in the sink(dirty) and put next to the cleaned dishes -water server beeps too loudly when the tank is empty, after using cold water, the server’ cooler machine makes too much noise for a while

It’s very nice stay in good hotel with nice and friendly staff

The hotel is more than fantastic but the area is too much traffic and it’s not easy to go anywhere in fast if you are in a harry

Clean & spacious room. Staffs are helpful & friendly. Nice stay.