Phoenix Copenhagen

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Wonderful property and very accommodating staff. Thank you!

The hotel is an elegant hotel with long history. Rooms and facility is well maintained. Staff is quite helpful, special thanks to Sigurd, who help us a lots since check in. And breakfast is good enough.

Great property and it was very clean and central to everything.

Great location and nice rooms. Enjoyed our stay.

The location is very central. Close to all touristic attractions, walking distance. The beds are extremely comfortable, it’s like sleeping on a cloud. I also appreciated the pillows. I like a lower pillow and I loved that we had both the lower or higher pillows. We stayed for 3 nights and they were refilling the Nespresso, changing towels, and room cleaning if we chose it. It’s kind of less done in hotels nowadays. So if you are staying more than a day, you might not get room maintenance. I didn’t like their shower at all because the glass only goes halfway and the shower floor is at the same level as the rest of the bathroom. Even if you are very careful, the water goes on the floor of the bathroom. Also the shower floor is slippery but they had provided us with a bathtub mat which made it safer. Their breakfast was also very nice. It introduced us to danish specialties such as pålægschokolade. It is the Danish alternative to Nutella.

Es un edificio antiguo pero muy bien conservado y decorado, muy agradable y bien ubicado, nos encantó

Friendly staff, great location. We got the executive room and it came with access to the lounge which was great since we can just pop in for drinks and snacks. Convenient and has good options. The room was spacious for Europe. For Americans, note that there's AC but it's locked to the lowest of 18 degrees Celsius.

Bathroom shower was small with poor design meaning water escapes and the shampoo/bath soap had to be placed on the floor.

Staff helpful, professional and very friendly. We were very happy with the location close to 2 metro stations and a short walk to Nyhavn. We did not eat or drink at the hotel so can not comment on this

Beautiful traditional hotel. Stayed three nights. First night was noisy in a room by the road as renovations taking place in building opposite but moved to a courtyard facing room that was lovely and quiet.