Hilton Vacation Club The Point At Poipu Kauai

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Pros: 1) fully functional kitchen, which will saved money from eating out for our family of six. Hotel had appliances you can borrow (rice cooker, blender, etc.)..oh and a washer and dryer...I definitely overpacked. 2) we got the 2 bedroom set-up. 1 room with king sized bed, 2nd room with two single beds, plus a pull out sofa bed in the living room...every member of our family had a place to sleep 3) large pool, although not deep 4) cheaper menu's at the resort compared to outside restaurants 5) close proximity to walking path along the coast 6) friendly/welcoming staff at check-in and check-out 7) filtered water station to refill your water containers! Another money saving option. Cons: 1) you need a towel card to get towels for when going to the pool. This was an annoying process because you had to remember to get towels at the front desk, and not at the pool area. 2) slow response (i.e., we had to ask atleast three different times. We wondered if they forgot or if we were being ignored) from staff when we asked for additional towels and bedding supplies. Recommend: Get that ocean view, well worth the little bit extra. We didn't get it for this stay, but we wished we did. Bring laundry soap to wash your clothes..no need to over pack because you can wash your clothes Would use this.resort again for future trips.

all was excellent as noted with t he exception of checkin. our room was not ready and it would have been more excellent customer service to have been 0ffered a bit of compensation.

I have stayed at this property on and off for over 30 years. The property is very well maintained and beautiful. We are a family of 5 and the suite worked perfectly for our family. The room was clean and we had a great view from our balcony.

设施比较老旧，环境一般。泳池没什么特色。总体感觉性价比低

Great place to stay if you are in Kauai! Staff were incredibly helpful and we felt comfortable. The place is gorgeous with great views of the ocean. There isn't a sandy beach that is part of the resort, just a rocky one. However, there is a beach with sand nearby that visitors frequent.

Great hotel

Great for families!! Can’t wait for all of the renovations to be complete. Our family always enjoys this property! Staff is extra friendly, and get to know you by name!

Staff and pool were nice. Property needs a little upkeep. 10am check out is a little early. Would stay again.

Room had ocean view and clean but was in need of updating. Carpet had tear, appliances old, exterior door hard to open. Definately 3 star resort

Old resort, staff was friendly,