Hotel Orca Praia – Adults Only

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff (housekeeping, reception, hospitality, even maintenance) were top notch; people who appear to have found their niche in providing a welcoming, comfortable environment. The location and amenities were also great. Being built on the side of a cliff, the view from every room we visited was difficult to beat. The drawbacks of this hotel are (1) limited free parking (2) a location that’s a bit further from downtown amenities than some other options; requiring a car or using the convenient city bus (3) some slightly annoying cost management practices, e.g. locking the minibar unless a 200€ deposit was paid, providing only 1 pillow per guest (4) Pool access requires use of stairs, which might be a consideration for guests with limited mobility. On balance, a terrific place with terrific staff. We would definitely stay again.

Every aspect of our stay was top class. The staff were extremely helpful and efficient.

Really enjoyed all aspects of the hotel. Great staff, entertainment and breakfast. Plus the views!! 5 star views

The hotel and the accommodations were very nice and everything was maintained well, however, the staff was extremely disappointing. They were not helpful at all and made us feel unwelcome.

We liked the location, views, and facilities. The staff could have been a bit more informative upon our arrival about the hotel services, like laundry and housekeeping. We had to figure out some important information ourselves and take the initiative to ask. Also, the restaurant menu was slightly pricy, and our dinner not as delicious. Still, the (free) breakfast buffet had an appreciable variety of good food which we really enjoyed. Also, our room was rather big and comfortable.

Ricardo at the Front Desk was outstanding.

Claimed to have sent VIP wine to the room and when confronted the staff wanted to double check with maid and we never heard the result. No luggage rack, heating iron, nor tissue paper. Really crowded breakfast.

I liked location. I didn't like that there was no tea and coffee added every day in the room when run out. You have to go to the restaurant or bar just to have cup of tea.

the location of the hotel is perfect for relaxing holidays, the view from the balcony is breathtaking. the hotel is very clean and safe. all staff is very friendly and helpful.

This is a lovely hotel to relax in. My room was spacious, balcony was massive and private (I think all the rooms have balconies but some balconies are smaller and less private, my room no. was 816). Very clean and nicely decorated. It's so close to the beach that you can hear the waves from the room which is heaven and if that's not your thing the doors are soundproof. Best view I've had in a hotel (just the ocean). It's about 15 mins to the centro by bus, the hotel has a free shuttle service and the bus stop is just outside with a regular service. There is a black sand beach in front of the hotel, really pretty. The food was good, varied. Restaurant near it is worth a visit. If you are covid cautious, this place is for you. They take it very seriously (e.g. disinfected my suitcase on arrival, disinfected salt shakers when setting the table etc.) and it sets a good tone in the hotel e.g. ppl don't get in the same lift. They take your temp at check in and having masks, gloves and gel is mandatory (they made me buy gloves as I didn't have any). I felt very covid safe here. The only negative was that the service wasn't great. Only met 1-2 nice people on the front desk and otherwise, I found the staff to be a bit abrupt, questions about activities were met with responses about QR codes. Professional but not overly hospitable. There are steep gradients to the hotel and pool/beach! Overall my stay was super relaxing and I would certainly stay again.