Hotel Barbato

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The Hotel staff are very helpful and friendly. Special thanks to the graveyard staff Antonio. He went above and beyond in helping us with directions and places to shop and where good local food was.

Clean, nice staff. a little far from the main part of Naples so we had to taxi everywhere.

Good place for the price -

don’t stay here

The property is on a main road. That is handy to get the bus into town. The room was clean and the sheets on the bed were clean. The shower was moldy. I had the window open to let the smell of mold out. But the cleaning people kept closing it and putting on the heater. The lights next to the bed didn't work. The plug next to the bed was broken. The bed is very hard. There was a comforter on the bed with no cover. There is a fridge that ismt that cold. Also a safe that can be taken out it's not stuck in the cupboard. No tea or coffee in the room

Good hotel

It was horrific, it smells bad, it looked bad just avoid. The staff were friendly but didn’t make up for the dreadful room

The area is not pretty, the room smells like cigarette smoke, no toiletries in the bathroom, the towels were super small, only two towels the toilet didn't have a lid, the pillows were very uncomfortable. The staff was nice though.

good but the shower in my room was faulty but staff were nice and helpful

The included breakfast is one pastry and a drink. On a map, the location seems convenient, but it’s not that great if you’re trying to get to the city center because the busses do not run on schedule. Being closer to a metro would be preferred when moving around Naples. The room also had a broken fridge and tv but at least they were able to call a technician for the next day for the fridge. However, since we did not know about the fridge being broken until after we came back with leftovers, we had to ask them to leave it in their employee fridge for the night. When we went back for it the next morning, the front desk staff was different from the day before, and he could only give us back half of our food because the other bag was missing. Another the biggest problem was the hole in the shower ceiling that would drip water after every shower. The service was also hit or miss depending on who you got. When we first tried to report the broken fridge, it felt very difficult to communicate with them in English, even when we pulled up Google translate for her to use. The hotel itself isn’t terrible (minus the broken fridge and ceiling) so if you can speak Italian and don’t plan on going too far from the hotel area, it is worth staying here for the price